People, Culture & Quality Coordinator

Www.chandlermacleod.com; Port Macquarie; On-site; AUD 97,000 - 100,000; Full time

Benefits offered by this job

12-month contract

Competitive rate + super

Community impact

Job summary

Chandler Macleod is seeking an experienced People, Culture & Quality Coordinator in Port Macquarie, NSW for a 12-month full-time role. The role supports end-to-end recruitment, documentation, and quality/compliance activities to drive best-practice service delivery.

Responsibilities include audits, accreditation prep, inductions, training coordination, and working with leaders to drive continuous improvement and consistent standards across teams.

Qualifications

• Background in human resources / people & culture, quality, compliance, business administration, or a related field.
• Strong recruitment knowledge including advertising, screening, onboarding and probation review processes.
• Proven ability to manage employment documentation, compliance checks, workforce records and staff information with high attention to detail.
• Understanding of Fair Work Act and Work Health & Safety requirements.
• Awareness of aged care/disability compliance obligations, including Aged Care Quality Standards and NDIS Practice Standards.

Responsibilities

• Support end-to-end recruitment including advertising, screening, onboarding, probation reviews and retention activities
• Coordinate employment documentation, compliance checks and accurate workforce record management
• Maintain quality and compliance registers including incidents, feedback, improvements, workforce and training records
• Assist with internal audits, accreditation preparation, external regulatory reviews and quality reporting
• Coordinate induction, refresher training, mandatory compliance and professional development activities
• Partner with service leaders to identify training needs and promote consistent practice standards and continuous improvement

Skills

HR / People & Culture

Quality & Compliance

Business Administration

Recruitment knowledge

Attention to detail

Job description

About the role

We're seeking an experienced People, Culture & Quality Coordinator to join a leading community services organisation based in Port Macquarie, NSW. This is a full-time, 12 month opportunity supporting recruitment, people & culture processes, and quality/compliance activities to help drive consistent, best-practice service delivery.

Duties

• Support end-to-end recruitment including advertising, screening, onboarding, probation reviews and retention activities
• Coordinate employment documentation, compliance checks and accurate workforce record management
• Maintain quality and compliance registers including incidents, feedback, improvements, workforce and training records
• Assist with internal audits, accreditation preparation, external regulatory reviews and quality reporting
• Coordinate induction, refresher training, mandatory compliance and professional development activities
• Partner with service leaders to identify training needs and promote consistent practice standards and continuous improvement

Skills and Experience

• Background in human resources / people & culture, quality, compliance, business administration, or a related field
• Strong recruitment knowledge including advertising, screening, onboarding and probation review processes
• Proven ability to manage employment documentation, compliance checks, workforce records and staff information with high attention to detail
• Understanding of Fair Work Act and Work Health & Safety requirements
• Awareness of aged care/disability compliance obligations, including Aged Care Quality Standards and NDIS Practice Standards
• Confident written and verbal communication with staff, leaders, contractors and external stakeholders
• Strong organisation skills: prioritisation, time management, and follow-through

Mandatory licences/clearances:

• Current NSW Driver Licence
• NDIS Worker Screening clearance (or willingness to obtain)
• Working With Children Check (or willingness to obtain)

Benefits

• 12-month full-time opportunity
• $46.70/hr + super
• Join a purpose-driven organisation making a real impact in the community