Quality Administration Coordinator, New England

Grand Pacific Health; West Tamworth; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional development

Salary packaging

GPH Staff Conference

Employer paid parental leave

Employee Assistance Program

Job summary

Grand Pacific Health is seeking a permanent full-time Quality Administration Coordinator based in Tamworth, overseeing both Tamworth and Armidale centres. The role focuses on high-quality administrative support, collaboration across teams and independent management of responsibilities.

The ideal candidate will lead administration teams, maintain stakeholder relationships and uphold standards of excellence. Salary packaging benefits and professional development are included.

Qualifications

• Qualifications in administration or relevant training/experience.
• Proven ability to lead administration teams and drive high-performing culture.
• Strong interpersonal, verbal and written communication and customer service skills.
• Excellent organisational skills with ability to manage multiple projects.

Responsibilities

• Coordinate administrative activities across Tamworth and Armidale centres.
• Provide administrative support to stakeholders to promote efficiency and quality assurance.
• Support collaboration across administrative and service teams and other internal stakeholders.

Skills

Administration

Leadership

Communication

Organisation

Job description

About the Position

This is a permanent full-time opportunity; full-time positions have the option to enjoy the Rostered Day Off each month.

The Quality Administration Coordinator facilitates seamless operations and upholds standards of excellence within the organisation by providing dedicated administrative support to stakeholders. By ensuring the efficient execution of administrative tasks and maintaining a commitment to quality assurance, the Coordinator plays a pivotal role in promoting organisational efficiency and professionalism.

The ideal candidate will thrive in an environment where they are required to work collaboratively across the administrative and service teams and other internal stakeholders; while also being able to work independently to manage responsibilities.

This role is based at Tamworth and covers both the Tamworth and Armidale centres.

Benefits & Perks

• A positive work culture by offering flexible work arrangements that support your wellbeing
• Ongoing professional development and supervision
• Increase your take home pay by salary packaging up to $15,900 + $2,650 meals and entertainment
• GPH Staff Conference
• Employer paid parental leave on top of the government PPL Scheme
• Free and confidential Employee Assistance Program

Skills & Experience

We are looking for someone with:

• Qualifications in administration or a combination of relevant training and experience appropriate to the role
• Proven ability to lead administration teams, build capability and drive a collaborative, high-performing culture
• Highly developed interpersonal, verbal and written communication and customer service skills and the ability to develop effective working relationships with stakeholders at all levels across the organisation
• Excellent organisational skills including a demonstrated ability to manage multiple projects, competing priorities in a busy office environment

About Grand Pacific Health

Grand Pacific Health is a not-for-profit, delivering high-quality, low- or no-cost physical, mental and social health services. With over 25 locations across NSW and ACT we are a passionate team we’re here for everyone, especially those experiencing or at greater risk of disadvantage.

Applications close: Monday 5th October 2026. Shortlisting may begin prior to the closing date.

For more information please contact: Cate Johnston, Business Growth Project Manager, [e-mail], 0427428921

Our Commitment to Inclusion

We welcome applications from people with lived experience of mental health, Aboriginal and Torres Strait Islander people, people from the LGBTQI community, multicultural communities and people with a disability.

Quality Administration Coordinator, New England • Tamworth, NSW, AU