People & Culture Coordinator

Herron Todd White Group; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Paid parental leave

Flexible hybrid working

Refer a Friend Bonus program

Employee Assistance Program (EAP)

Job summary

Herron Todd White Group in Melbourne is seeking a People & Culture Coordinator to support employee lifecycle operations. The role is based in the Melbourne CBD with flexible hybrid working options and a focus on HR administration, contracts, onboarding, and data accuracy.

Two opportunities are available: a permanent full-time position and a part-time 12-month fixed-term contract. The ideal candidate will bring high-volume admin experience, HRIS familiarity (iChris preferred), and strong

Qualifications

• Experience in high-volume admin, coordination, or HR operations.
• Basic NES and Modern Awards awareness or willingness to learn.
• Proficiency with HRIS platforms and Google Workspace; adaptable to new systems.
• Attention to detail in document preparation and data entry.
• Ability to prioritise and meet SLAs.

Responsibilities

• Generate standard employment contracts for role changes, promotions, transfers, and harmonisation using standard templates, through iChris.
• Issue employment change letters and send timely data updates to Payroll.
• Manage the PX inbox (30–60 daily queries), resolve standard inquiries within SLAs, and escalated complex issues.
• Partner with the P&C team to share contract generation and maintain operational support.
• Maintain digital employee records in HRIS (iChris) and assist with audits and reporting.

Education

Business Administration or HR qualification

Tools

iChris

HRIS platforms

Google Workspace

Job description

At Herron Todd White, we deliver trusted property advisory and valuation services across Australia. Our People & Culture Experience team plays a vital role in supporting our team members across the employee lifecycle through high-volume, accurate HR administration and exceptional service delivery.

About the Role

Are you an organised, detail-driven HR professional looking for a dynamic role at the core of employee lifecycle operations? We are seeking a People & Culture Coordinator to join our People & Culture team. Based in the heart of the Melbourne CBD, our office offers scenic views, premium end-of-trip facilities, and flexible hybrid working options.

We have two exciting opportunities available: a permanentfull-time position and a part-time 12-month fixed-term contract.

We are building our foundational People & Culture team. Right now, we need an operational superstar to help us get our systems, compliance, and onboarding running like clockwork. As we scale and these foundations become rock-solid, you will have the unique opportunity to step up and design our broader People Experience, engagement, and culture initiatives.

Key Responsibilities

• Employment Contracts: Generate standard employment contracts for role changes, promotions, transfers, and harmonisation using standard templates, through iChris.
• Lifecycle Changes & Payroll Data: Issue employment change letters and send timely data updates to Payroll.
• Central PX Inbox Management: Manage the PX inbox (30–60 daily queries), resolve standard inquiries within SLAs, and escalated complex issues.
• Onboarding Support & Coverage: Partner with the P&C team to share contract generation and maintain operational support.
• HRIS & Records Administration: Maintain digital employee records in HRIS (iChris) and assist with audits and reporting.

What You Bring to the Role

• Experience: High-volume administrative, coordination, or service roles, preferably within People & Culture, Recruitment, or HR Operations.
• Industrial Relations Awareness: Basic understanding of National Employment Standards (NES) and Modern Awards, or a strong desire to learn.
• Technical Skills: Proficiency with HRIS platforms and Google Workspace, with the ability to adapt quickly to new systems, iChris software experience is desirable.
• Attention to Detail: Exceptional accuracy in document preparation and data entry.
• Prioritisation & Focus: Ability to manage competing priorities, maintain momentum through business change, and consistently meet agreed SLAs.
• Qualifications: A qualification in Business Administration, Human Resources, or a related discipline is desirable but not essential.

Why HTW?

• Paid parental leave for both primary and secondary carers (12 and 2 weeks).
• A collaborative culture that values curiosity, professionalism, and innovation.
• Refer a Friend Bonus program.
• Access to a comprehensive Employee Assistance Program (EAP).
• Flexible hybrid working arrangements.

Our Values: Collegiality | Professionalism | Innovation | Fairness & Equity | Accountability

All successful candidates are required to complete pre-employment background checks, including a company-paid Federal Police check, and must hold Australian Citizenship or Permanent Residency.