People and Culture Business Partner

Shepparton Villages; Greater Shepparton; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging options

Professional development opportunities

Superannuation

Job summary

Shepparton Villages is seeking a People and Culture Business Partner based fully on-site in regional Victoria, Shepparton. You will manage employee relations, ensure HR policies align with legislation, and lead return-to-work and performance review processes within a collaborative P&C team.

This 12‑month contract aims for permanency, with a focus on case management and timely advice on disciplinary matters.

Qualifications

• Proven track record in employee case management including disciplinary processes and grievances.
• Experience developing and implementing HR policies and procedures.
• Experience interpreting Enterprise Agreements and advising staff/managers.
• Experience working with multi-site operations and unions/FWC liaison.
• Strong stakeholder management and coaching line managers in employee relations.
• Experience in managing annual performance appraisal processes.
• Ability to convert data into knowledge and present insights clearly.
• Experience in reporting and understanding roster patterns.
• Excellent communication and problem-solving skills.

Skills

Employee case management

Policy development

Enterprise agreements

Multi-site operations

Union/FWC liaison

Stakeholder management

Employee relations coaching

Performance appraisal management

Data reporting & rostering

Time management & prioritisation

Interpersonal & communication skills

Microsoft Excel

Complex issue resolution

Tools

Microsoft Excel

Job description

About Us

Shepparton Villages (SRV) is more than a place, it's a community. A leading provider of retirement living and aged care services, with three sites across the Greater Shepparton area and our Support at Home business, our mission is to provide our residents with a safe, supportive and welcoming environment where they can enjoy their retirement years to the fullest. We are committed to promoting the health and wellbeing of our residents and employees and strive to create a positive and inclusive workplace culture. As an organisation, we value diversity, respect, and collaboration, and are proud to be an equal opportunity employer. By joining our team, you will have the opportunity to make a meaningful difference in the lives of our residents and contribute to the success of Shepparton Villages.

About the Role

Based fully on-site in regional Victoria, Shepparton, the People and Culture Business Partner is responsible for managing the employee/industrial relations portfolio, ensuring that managers and staff are supported across the organization and that relevant human resource policies and procedures are in keeping with legislative and organizational requirements. The role will also manage return-to-work and performance review processes. Working with a highly engaged and cohesive People and Culture team, you will embody the definition of team work, and will enjoy meeting goals, creating positive change and making a difference in people's lives. This role will be a 12 month contract with a view to permanency. The position will have a strong case management focus that includes providing sensitive and timely advice regarding performance, disciplinary and grievance matters and, will have the confidence to manage any FWC cases. This will support the organisational functions that ultimately result in the delivery of quality services to enrich the lives of those we support and care for.

Essential skills and attributes (selection criteria)

Proven track record in employee case management specifically disciplinary process and grievances.

• Experience developing and implementing human resource related policies and procedures.
• Experience interpreting Enterprise Agreements providing workforce advice to staff and managers relating to employment conditions.
• Experience working with multi-site operations.
• Exposure or an understanding of enterprise bargaining.
• Experience liaising with Unions and/or FWC
• Collaborative, with a strong focus on strong stakeholder management skills and providing advice both internally and externally.
• Ability to develop practical employee relations solutions, with a focus on coaching line managers to address issues at the grassroots level.
• Experience managing annual performance appraisal processes
• Proven ability to convert information and data into knowledge and communicate that knowledge in a meaningful and useful way.
• Experience providing detailed reporting and understanding roster patterns
• Experience in setting priorities and time management
• Excellent interpersonal and communication skills
• Excellent computer skills especially in Microsoft Excel
• Ability to problem-solve medium to high level of complexity issues and know when is appropriate to elevate

Experience in health and/or aged care sectors, managing workcover and return to work processes is desirable

IMMEDIATE START AVAILABLE or start in the new year.

Note : this is a fully On-site position

Benefits & Culture

We value our team and the wonderful work they do. Our staff members enjoy a range of benefits such as:

• Generous Salary Packaging option as a not-for profit organisation to maximise take-home pay.
• Professional development opportunities
• Competitive salary plus Superannuation
• A collaborative and supportive workplace culture.

All appointments are subject to a NDIS Worker Screening Check, prior to employment and periodically during employment.

Shepparton Retirement Villages is committed to workplace equity and diversity and encourages applications from candidates with diverse cultural backgrounds.

Applications Close: Friday, 11th December 2026.

Additional information

• Generous salary packaging options
• Join an experienced, supportive and engaged People and Culture team
• Partner with our three aged care facilities and support at home