People and Culture Business Partner

Shepparton Villages Inc; Greater Shepparton; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Professional development

Superannuation

Collaborative workplace culture

Job summary

Shepparton Villages Inc is seeking a People and Culture Business Partner based on-site in regional Victoria (Shepparton) for a 12-month contract with potential permanency. You will manage the employee/industrial relations portfolio, support managers and staff, and lead return-to-work and performance review processes.

You will handle disciplinary matters and grievances, liaise with Unions/FWC, and drive practical employee relations solutions while collaborating with a cohesive People and Culture

Qualifications

• Proven track record in employee case management, disciplinary process and grievances.
• Experience developing and implementing HR policies and procedures.
• Experience interpreting Enterprise Agreements providing workforce advice to staff and managers.
• Experience with multi-site operations.
• Exposure to enterprise bargaining.
• Experience liaising with Unions and/or FWC.
• Collaborative with strong stakeholder management and advisory skills.
• Ability to coach line managers on employee relations issues.
• Experience in annual performance appraisal processes.
• Experience in reporting and understanding roster patterns.

Responsibilities

• Manage the employee/industrial relations portfolio and advise managers.
• Support managers and staff with HR policies and procedures.
• Oversee return-to-work and performance review processes.
• Provide timely advice on disciplinary and grievance matters, including FWC cases.
• Produce detailed employee relations reports to support operations.

Skills

Employee relations

Policy development

Stakeholder management

Performance management

Disciplinary process

Unions liaison

Grievance handling

Excel skills

Data reporting

Enterprise agreements

Job description

About Us

Shepparton Villages (SRV) is more than a place, it's a community. A leading provider of retirement living and aged care services, with three sites across the Greater Shepparton area and our Support at Home business, our mission is to provide our residents with a safe, supportive and welcoming environment where they can enjoy their retirement years to the fullest. We are committed to promoting the health and wellbeing of our residents and employees and strive to create a positive and inclusive workplace culture. As an organisation, we value diversity, respect, and collaboration, and are proud to be an equal opportunity employer. By joining our team, you will have the opportunity to make a meaningful difference in the lives of our residents and contribute to the success of Shepparton Villages.

About The Role

Based fully on-site in regional Victoria, Shepparton, the People and Culture Business Partner is responsible for managing the employee/industrial relations portfolio, ensuring that managers and staff are supported across the organization and that relevant human resource policies and procedures are in keeping with legislative and organizational requirements. The role will also manage return-to-work and performance review processes. Working with a highly engaged and cohesive People and Culture team, you will embody the definition of team work, and will enjoy meeting goals, creating positive change and making a difference in people's lives. This role will be a 12 month contract with a view to permanency. The position will have a strong case management focus that includes providing sensitive and timely advice regarding performance, disciplinary and grievance matters and, will have the confidence to manage any FWC cases. This will support the organisational functions that ultimately result in the delivery of quality services to enrich the lives of those we support and care for.

Essential Skills And Attributes (selection Criteria)

Proven track record in employee case management specifically disciplinary process and grievances.

• Experience developing and implementing human resource related policies and procedures.
• Experience interpreting Enterprise Agreements providing workforce advice to staff and managers relating to employment conditions.
• Experience working with multi-site operations.
• Exposure or an understanding of enterprise bargaining.
• Experience liaising with Unions and/or FWC
• Collaborative, with a strong focus on strong stakeholder management skills and providing advice both internally and externally.
• Ability to develop practical employee relations solutions, with a focus on coaching line managers to address issues at the grassroots level.
• Experience managing annual performance appraisal processes
• Proven ability to convert information and data into knowledge and communicate that knowledge in a meaningful and useful way.
• Experience providing detailed reporting and understanding roster patterns
• Experience in setting priorities and time management
• Excellent interpersonal and communication skills
• Excellent computer skills especially in Microsoft Excel
• Ability to problem-solve medium to high level of complexity issues and know when is appropriate to escape

Experience in health and/or aged care sectors, managing workcover and return to work processes is desirable

IMMEDIATE START AVAILABLE or start in the new year.

Note : this is a fully On-site position

Benefits & Culture

• Generous Salary Packaging option as a not-for profit organisation to maximise take-home pay.
• Professional development opportunities
• Competitive salary plus Superannuation
• A collaborative and supportive workplace culture.

Shepparton Retirement Villages is committed to workplace equity and diversity and encourages applications from candidates with diverse cultural backgrounds.

All appointments are subject to an NDIS Worker Screening Check, prior to employment and periodically during employment.

Applications Close: Friday, 11th December 2026.