People Advisor

Auto & General; City of Brisbane; Hybrid; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Bonuses

WFH flexibility

Volunteer days

Parental leave

Learning & development

Wellbeing program

Job summary

Auto & General is seeking a People Advisor to support both tactical and strategic People Plans within the Corporate People Business Partner team. You will assist in delivering data-driven insights, supporting ER case management and coaching leaders to uplift capability across the P&C function.

The role involves end-to-end ER case management, advisory support to leaders, and collaboration on annual people plans and P&C programs.

Qualifications

• Confident and influential communicator with an ability to engage effectively with all leadership levels.
• Commercial acumen, high attention to detail and strong ability to synthesise information, analyse data and provide actionable insights.
• Ability to balance conflicting priorities within a changing environment.

Responsibilities

• Employee Relations Case Management
• Annual People cyclical activities
• General People Advisory and Support
• Coaching and Team Development
• Reporting and Metrics
• Deliver end-to-end employee relations (ER) case management and resolve ER issues at the appropriate P&C operating service level.
• Coach leaders on ER processes, including during live cases, to uplift capability.
• Support delivery of annual people plans and cyclical activities such as business projects with people/HR impacts and requirements.
• Partner with internal P&C Centres of Excellence.
• Support business leaders on HRIS workflow and remuneration data, with guidance from Senior People BP/Head of People BP.
• Oversee general employee or leader queries via MyHR Inbox; mentor the team as needed.
• Create and maintain monthly/divisional HR/ER reporting packs and provide insights to stakeholders.
• Develop and review HR processes and programs (conduct, performance management, absence and other case management) to increase leadership capability.

Education

Tertiary qualification in HR, Business, or a related field (preferred).

Tools

HRIS (UKG)

Job description

1d ago , from Auto & General Holdings Pty Ltd

Working as part of the Corporate People Business Partner team, the People Advisor supports the delivery of tactical and strategic people plans of the business. The People Advisor works closely with the Senior People Business Partner to deliver and lead key initiatives in the People Plan. The People Advisor will contribute to delivery of the broader Corporate and People & Culture strategic program of work (PoW) by supporting cyclical P&C activities, retrieval and collation of data and insights for use by the Senior People BP/business stakeholders, as well as other P&C processes, underpinning the effective people strategy decisions that are made by the business.

Additionally, a core component of this role is end to end employee relations case management supporting leaders and employees across their relevant P&C operating service level. The People Advisor will advise on employee and industrial relations issues, using their technical and professional skills and knowledge to deliver a professional and efficient case management service, ensuring that performance, conduct and absence matters are managed in line with A&G policy and processes and within the A&G risk tolerance.

Position Accountabilities

The People Advisor will be responsible for supporting the delivery of the Departmental and P&C PoW. This includes both strategic and cyclical programs including, but not limited to:

Employee Relations Case Management

Annual People cyclical activities

General People Advisory and Support

Coaching and Team Development

Reporting and Metrics

Deliver effective end to end employee relations (ER) case management and resolve ER issues at the appropriate P&C operating service level.

Coach leaders on ER processes, including during live cases, in order to provide in the moment capability uplift.

Work collaboratively with the Senior People BPs ensuring that the BP team is informed, as appropriate, on case management updates.

Work closely with the Senior BP in support of the delivery of the annual people plans and cyclical activities such as (but not limited to):

Business projects that have a people / HR impacts and requirements

A&G-wide / P&C strategic PoW

Support to unplanned activities requiring HR support (e.g. claims events, BCP activity).

Partner and engage with internal P&C Centres of Excellence.

Support business leaders on Business Case/UKG (IARC) processes (preparation to approval), including HRIS workflow and remuneration data, with guidance from Senior People BP/Head of People BP.

Oversee the provision of general employee or leader queries arising from the MyHR Inbox or via direct contact; coaching the team if and when required.

Create and maintain monthly and ad-hoc divisional HR/ER reporting packs and provide insight and analysis, in addition to ad hoc requests for data, to support / influence people decisions made by relevant stakeholders.

Play an active role in developing and continually reviewing HR processes and programs, including but not limited to: conduct and performance management and coaching, absence and other case management processes with the intention to increase leader capability.

What experience you’ll bring

• Tertiary qualification in HR, Business, or a related field (preferred).
• Minimum 1-2 years of HR generalist or ER/IR specific experience, or equivalent experience - preferably in a fast-moving environment.
• Confident and influential communicator with an ability to engage effectively with all leadership levels.
• Ability to balance conflicting priorities within a changing environment.
• Commercial acumen, high attention to detail and strong ability to synthesise information, analyse data and provide actionable insights.

Location –Toowong

Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.

Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

The benefits of working at A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Work flexibility - with options to work from home up to two days per week.
• Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we've got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.