Professional Learning Specialist

Auto & General Australia; Brisbane; On-site; AUD 75,000 - 105,000; Full time

Benefits offered by this job

Bonuses and other perks

Work from home up to 2 days per week

Volunteer days

Job summary

Auto & General Australia is seeking a Professional Learning Specialist to design, develop, and deliver high-impact professional and leadership learning programs in the Learning and Capability function. You will support skill uplift, workforce performance, and leadership development within People & Culture.

Based in Toowong, you will collaborate with subject matter experts, facilitate workshops, and contribute to program evaluations while advancing the team’s capability and learning design

Qualifications

• 2–4 years in a Learning & Development role with hands-on program design and delivery.
• Solid understanding of adult learning principles and basic instructional design.
• Facilitates workshops or training sessions with engaging delivery.
• Creates learning materials, presentations and job aids.
• Strong interpersonal and communication skills; works well in a team.
• Good organisational skills, able to manage multiple initiatives.

Responsibilities

• Design and develop engaging professional and leadership learning materials.
• Deliver learning programs and workshops with effective facilitation.
• Help analyze learning needs and identify capability gaps.
• Support evaluation of programs and contribute to post-implementation reviews.
• Collaborate within the learning team and pursue continuous improvement.

Skills

Instructional design

Learning technologies

Leadership development

Adult learning

Facilitation

Content creation

Interpersonal communication

Organisational skills

Team collaboration

Education

Instructional design cert / equivalent

Job description

Working as part of the Learning and Capability function within the People & Culture division, and reporting to the Senior Manager Learning Programs the Professional Learning Specialist designs, develops, and delivers high-impact professional and leadership learning programs. The Learning and Capability team provides support to the A&G business in the areas of skill and capability uplift, workforce performance, career pathways & mobility and leadership development.

Position Accountabilities

• Learning Solution Design & Development: Design and develop engaging and effective professional learning and leadership training materials, including workshops, resources, and job aids, in collaboration with senior specialists and subject matter experts.
• Facilitation & Training Delivery: Deliver various learning programs and workshops, employing effective facilitation techniques to ensure a positive and impactful learning experience for participants.
• Learning Needs Support: Assist in conducting learning needs analyses and contribute to identifying capability gaps, helping to inform the development of relevant learning interventions.
• Program Evaluation & Feedback: Support the evaluation of learning program effectiveness by collecting feedback, collating data, and contributing to post-implementation reviews to identify areas for improvement.
• Collaboration & Continuous Improvement: Work collaboratively within the learning team, sharing insights and actively participating in initiatives to continuously improve learning design, delivery, and overall team capability.

What Experience You’ll Bring

• Relevant industry certifications (or equivalent experience) in instructional design, learning technologies or leadership development methodologies.
• Minimum of 2-4 years of experience in a Learning & Development role, with practical experience in designing, developing, and delivering training programs.
• Sound understanding of adult learning principles and basic instructional design methodologies.
• Demonstrated experience in facilitating workshops or delivering training sessions, with a focus on engaging participants and clear communication.
• Experience in creating learning materials, presentations, and resources.
• Strong interpersonal and communication skills, with the ability to work effectively as part of a team and collaborate with subject matter experts.
• Good organisational skills with the ability to manage multiple tasks, meet deadlines, and support various learning initiatives.
• Location –Toowong

Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.

Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

The benefits of working at A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Work flexibility - with options to work from home up to two days per week.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About Us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer!

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

• A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.