Pega CDH Specialist — Campaigns & Personalisation

Showtime Consulting Pty Ltd; Canberra; On-site; AUD 120,000 - 180,000; Full time

Job summary

Showtime Consulting Pty Ltd in Australia seeks an experienced Pega CDH Consultant to support the design and delivery of customer engagement, decisioning and outbound campaign solutions across multiple channels. You will collaborate with business users, marketing teams, and technical stakeholders to translate requirements into effective decisioning and personalised journeys.

The role requires hands-on Pega CDH expertise, experience configuring outbound campaigns, and the ability to translate

Qualifications

• Hands-on experience with Pega Customer Decision Hub (CDH).
• Experience configuring and managing outbound campaigns.
• Ability to translate marketing requirements into practical decisioning and campaign designs.

Responsibilities

• Configure and manage outbound campaigns using Pega CDH.
• Develop audience segmentation strategies and customer targeting rules.
• Design customer journeys and cross-channel marketing programmes.
• Support campaign execution across web, email, SMS, mobile and contact centre channels.
• Monitor campaign effectiveness and identify optimisation opportunities.

Skills

Pega CDH

Campaign configuration

Audience segmentation

Cross-channel campaigns

Stakeholder engagement

Analytical skills

Job description

Showtime Consulting Pty Ltd in Australia seeks an experienced Pega CDH Consultant to support the design and delivery of customer engagement, decisioning and outbound campaign solutions across multiple channels. You will collaborate with business users, marketing teams, and technical stakeholders to translate requirements into effective decisioning and personalised journeys.

The role requires hands-on Pega CDH expertise, experience configuring outbound campaigns, and the ability to translate