Pediatric Front Desk Specialist - Full-Time

The Childrens Private Medical Group; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

The Childrens Private Medical Group – Parkville VIC is expanding and seeking a full-time receptionist for our busy paediatric practice in Parkville. This role is ideal for someone who values reliability, teamwork, and strong customer service skills.

As the first point of contact for patients and families, you will handle front-of-house duties and a wide range of administrative tasks. Medical reception experience is preferred but not essential, and full training will be provided.

Qualifications

• Front-of-house reception duties and extensive administrative tasks.
• Medical reception experience is preferred but not essential.

Responsibilities

• Greet patients and families in a friendly, professional manner.
• Coordinate scheduling and calendar management for multiple clinicians.
• Handle telephone and email inquiries with a calm, helpful approach.
• Learn and use Xestro medical software for patient records.
• Support a busy multidisciplinary paediatric team.

Skills

Customer service

Communication

Calendar management

Organised

Reliability

Teamwork

Tools

Xestro

Job description

The Childrens Private Medical Group – Parkville VIC is expanding and seeking a full-time receptionist for our busy paediatric practice in Parkville. This role is ideal for someone who values reliability, teamwork, and strong customer service skills.

As the first point of contact for patients and families, you will handle front-of-house duties and a wide range of administrative tasks. Medical reception experience is preferred but not essential, and full training will be provided.