Payroll Officer - Remuneration and Benefits

CityFM; City of Monash; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free Parking

Wellness perks (flu shots, EAP, health

Parental leave

Job summary

City FM Australia is seeking a detail-oriented Payroll Officer to join our Support Office in Mulgrave. You will ensure weekly and monthly payrolls are accurate and processed on time, while delivering excellent customer support to our team.

In a fast-paced, high-volume environment, you’ll collaborate with Payroll, HR and Finance to drive process improvements and compliant reporting, with a focus on accuracy, timeliness and employee experience.

Qualifications

• Tertiary qualification in quality, business, risk, or related discipline (or equivalent experience).
• 3–5 years payroll processing experience, preferably in high-volume environments.
• Strong understanding of payroll compliance, statutory requirements and deadlines.

Responsibilities

• Process weekly and monthly payrolls accurately and on schedule.
• Manage new starter, termination and payroll maintenance transactions.
• Resolve payroll enquiries and provide outstanding customer support.
• Prepare payroll-related statutory payments and reporting obligations.
• Support payroll process improvements, system updates and compliance activities.

Skills

Excel

Payroll data handling

Attention to detail

Education

Tertiary qualification in quality, business, risk, or related discipline

Tools

Payroll systems

Rostering tools

Award interpretation tools

Job description

Payroll Officer - Remuneration and Benefits

At City Facilities Management Australia, payroll is more than processing pay — it’s about accuracy, trust and supporting our people every week. Since 2009, we’ve built strong partnerships through a self-delivery model focused on safety, quality and value. Guided by our values — Think Safe, One Team, Work in Partnership, Lead the Way and Can Do — we use smart systems, data and practical problem-solving to keep our operations running smoothly.

.

The Opportunity

At City FM Australia, our people are at the heart of everything we do. We're looking for a detail-oriented Payroll Officer to join our Support Office team in Mulgrave and help ensure our team members are paid accurately and on time, every time.

This is an exciting opportunity to work in a fast-paced, high-volume environment where you'll partner with Payroll, HR and Finance teams, contribute to process improvements, and play a key role in delivering an exceptional employee experience.

If you enjoy problem-solving, working with data, and making a real impact behind the scenes, we'd love to hear from you.

Your Key Responsibilities

• Process weekly and monthly payrolls accurately and on schedule.
• Manage new starter, termination and payroll maintenance transactions.
• Resolve payroll enquiries and provide outstanding customer support.
• Prepare payroll-related statutory payments and reporting obligations.
• Support payroll process improvements, system updates and compliance activities.

What We’re Looking For

• Tertiary qualification in quality, business, risk, or related discipline (or equivalent experience)
• Minimum 3-5 years’ payroll processing experience, ideally in high-volume environments
• Strong understanding of payroll compliance, statutory requirements and deadlines
• Experience with payroll systems, rostering and award interpretation tools
• Intermediate Excel skills and confidence working with payroll data
• A proactive, detail-focused team player ready to grow into future leadership

What’s in it for you

• Hybrid Model: 3 days in office, 2 days WFH for work-life balance
• Modern Workspace: Bright, comfortable office built for collaboration
• Free Parking: Easy commute and save on transport and parking costs
• Wellness perks – Flu shots, EAP, health insurance discounts, purchased leave
• Family support – Paid parental leave, caregiver leave, domestic violence leave
• Recognition & rewards – Service awards, values awards, discounts on big brands

If you’re ready to own your impact, sharpen your payroll expertise and take the next step towards leadership — we’d love to hear from you.

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.

City does not accept any unsolicited resume referrals from Recruitment Agencies. Please do not submit any resumes or associated profiles to the City careers portal or to any City team members. City will not pay any placement fees relating to unsolicited resume referrals.