Payments Product Manager — End-to-End Ownership

Zenith Payments; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

Zenith Payments is seeking a Product Manager for ZenPay (Core Verticals) in Australia. You will own end-to-end strategy, roadmap, and delivery for assigned verticals, coordinating with Engineering, Risk, Compliance, Sales and Marketing to craft frictionless, compliant payment journeys for merchants and customers.

You will champion customer needs, perform discovery, analyse data and shape AI-enabled product decisions while collaborating across teams in a fast-moving environment.

Qualifications

• 3 to 6+ years in digital product management, including at least 2 years in payments, banking or financial services.
• Track record of customer discovery, hypothesis testing, prototype validation and data-driven prioritisation.
• Ability to read APIs, payloads and gateway integrations with senior engineers.
• Working knowledge of Jira, Confluence, CMS and Claude; understanding of Figma and Power BI.

Responsibilities

• Own the product strategy and roadmap for verticals, ensuring delivery aligns with commercial objectives and regulatory requirements.
• Lead product positioning and discovery, drawing on market trends, competitor analysis and customer needs.
• Translate stakeholder challenges into clear product enhancements and prioritise them with business cases.
• Partner with Engineering Leads to manage sprint velocity and delivery.
• Support delivery ceremonies and write user stories, gathering requirements and driving new solutions.
• Validate solutions against business outcomes and support implementation and production verification.
• Collaborate with Sales and Marketing on go-to-market and launches with collateral and training.
• Monitor operational performance and resolve issues in a timely manner.
• Champion the voice of the customer using data, testing and experimentation to improve journeys and decisions.
• Bring an AI first mindset, identifying practical opportunities to use AI and automation.

Skills

Product management

Payments domain experience

API understanding

Agile / Scrum

Stakeholder collaboration

Tools

Jira

Confluence

Claude

Figma

Power BI

Job description

Zenith Payments is seeking a Product Manager for ZenPay (Core Verticals) in Australia. You will own end-to-end strategy, roadmap, and delivery for assigned verticals, coordinating with Engineering, Risk, Compliance, Sales and Marketing to craft frictionless, compliant payment journeys for merchants and customers.

You will champion customer needs, perform discovery, analyse data and shape AI-enabled product decisions while collaborating across teams in a fast-moving environment.