Patient Services Team Leader - Part-Time 12-Month Contract

St John of God Ballarat Hospital; Ballarat; On-site; AUD 76,000 - 79,000; Part time

Benefits offered by this job

Salary packaging up to $18,550 on a/ 1

12% superannuation

Discounts on hospital services

Job summary

St John of God Ballarat Hospital in Ballarat VIC is seeking a Team Leader – Patient Services on a fixed term, part-time basis (35 hours per week). You will develop and lead a responsive team across Front reception, Admissions, Discharge, Accounts, Bookings and Patient Liaison, ensuring service quality aligns with our Mission and Values.

The successful candidate will have a Diploma of Business or proven leadership experience, with strong communication skills and the ability to motivate staff.

Qualifications

• Diploma of Business or demonstrated leadership experience.
• Strong communication and staff motivation abilities.
• Experience supervising administration teams.

Responsibilities

• Supervise Administration Caregivers across front reception, admissions, discharge, accounts, bookings and patient liaison.
• Monitor, delegate and schedule tasks, and respond to patient enquiries promptly.
• Manage stock, form packs, banking reconciliations and donations in line with procedures.
• Lead monthly team meetings and collaborate with hospital departments as required.

Skills

Leadership

Team management

Communication skills

Education

Diploma of Business

Job description

St John of God Ballarat Hospital in Ballarat VIC is seeking a Team Leader – Patient Services on a fixed term, part-time basis (35 hours per week). You will develop and lead a responsive team across Front reception, Admissions, Discharge, Accounts, Bookings and Patient Liaison, ensuring service quality aligns with our Mission and Values.

The successful candidate will have a Diploma of Business or proven leadership experience, with strong communication skills and the ability to motivate staff.