Administration Assistant

St John of God Health Care; Ballarat; On-site; AUD 55,000 - 56,000; Full time

Benefits offered by this job

Casual hourly rate

Salary packaging

Flexible work options

Well-being programs

Job summary

St John of God Ballarat Hospital is seeking a friendly Administration Assistant in a casual capacity with Monday to Friday shifts. You will handle reception, phone enquiries and general admin to support department operations while delivering a warm, patient‑centred experience.

The role emphasizes confidentiality, professional communication, and contributing to quality improvement in a caring hospital environment.

Qualifications

• Strong communication and professional demeanor.
• Experience in administration and reception.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Provide high-quality administrative support.
• Manage reception and telephone enquiries with care and sensitivity.
• Support day-to-day operations of the department and contribute to quality improvement.
• Be the welcoming first point of contact for patients and visitors.

Skills

Microsoft Office

Strong computer skills

Job description

St John of God Ballarat Hospital is one of Victoria’s premier regional private hospitals providing an extensive range of health care services. With 256 beds, our dedicated team of medical specialists and experienced caregivers deliver compassionate care in a welcoming modern facility.

Our services include maternity, cardiology, oncology, hospital in the home, day surgery, inpatient and outpatient rehabilitation, and emergency care.

About the role

We are looking for a friendly, organised and professional Administration Assistant to join our team in a casual capacity, with shifts available Monday to Friday. In this varied role, you will provide high-quality administrative support while being a welcoming first point of contact for our patients and visitors.

You’ll manage reception and telephone enquiries with care and sensitivity, support the day-to-day operations of the department, and contribute to quality improvement activities that help us deliver the best possible patient experience.

If you are an experienced administrator with strong communication skills, a caring approach and a passion for providing exceptional service, we would love to hear from you.

Your skills and experience

You will have strong computer skills and confidence using a range of systems, particularly Microsoft Office, along with a demonstrated commitment to maintaining confidentiality and handling sensitive information with discretion and professionalism.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Casual hourly rate: $39.88 to $41 per hour (casual loading included), plus 12% superannuation
• Salary Packaging : As a casual employee, you can salary package a percentage of your earnings each pay period
• A welcoming and supportive culture
• A healthy work-life balance through flexible work options and well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Innovative Professional Development opportunities
• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

For enquiries, contact Madison Norman, Team Leader Patient Services on (03) 5320 2***

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.