Patient Services Coordinator: Medical Administration

GenesisCare UK; Albury City; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellbeing support

Full Circle Wellbeing Program

Learning & development programs

Qantas Club discounts

Gym discounts

Bupa health insurance savings

Employee benefits

Descripción de la vacante

GenesisCare in Albury is seeking a Patient Services Officer (Medical Administration) to join our busy clinic on a permanent full-time basis. You will be the first point of contact, ensuring a welcoming and supportive experience for patients as they arrive and throughout their journey.

You will support the clinical team with appointments, patient records, billing and inquiries, balancing priorities in a busy environment while working confidently both independently and as part of a close-knit team.

Formación

• Genuine passion for patient care and delivering great customer service.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a busy environment.
• Professional, calm and empathetic approach when supporting patients.
• Confident working independently while contributing to a close-knit team.
• Strong attention to detail and quick learning of new systems.
• Medical reception or Medicare billing experience is advantageous but not essential.

Responsabilidades

• Provide day-to-day administrative support to the radiation oncology clinical team.
• Book and manage patient appointments for consultations and treatment.
• Maintain accurate patient records across clinical and administrative systems.
• Assist with billing, receipting and payment processing.
• Respond to phone and email enquiries with professionalism and care.
• Help keep the clinic running smoothly by managing changing priorities and day-to-day administrative needs.

Conocimientos

Patient care

Customer service

Communication

Organization

Multitasking

Independence

Attention to detail

Descripción del empleo

GenesisCare in Albury is seeking a Patient Services Officer (Medical Administration) to join our busy clinic on a permanent full-time basis. You will be the first point of contact, ensuring a welcoming and supportive experience for patients as they arrive and throughout their journey.

You will support the clinical team with appointments, patient records, billing and inquiries, balancing priorities in a busy environment while working confidently both independently and as part of a close-knit team.