Patient Services Coordinator - Medical Administration

GenesisCare; Albury City; On-site; AUD 60,000 - 72,000; Full time

Benefits offered by this job

Qantas Club discounts

Gym discounts

Bupa health insurance savings

Job summary

GenesisCare in Albury is seeking a Patient Services Officer (Medical Administration) to join the clinic on a permanent full-time basis. You’ll be the first point of contact and help create a welcoming, calm experience as you support the clinical team.

This busy role covers reception, scheduling, patient records, billing and inquiries. You don’t need a healthcare background—organization, adaptability and a patient-centered approach are valued, with strong teamwork essential.

Qualifications

• A genuine passion for patient care and delivering great customer service.
• Strong communication and organisational skills.
• Ability to manage multiple priorities in a busy environment.
• Professional, calm and empathetic approach when supporting patients.

Responsibilities

• Provide day to day administrative support to the radiation oncology clinical team
• Book and manage patient appointments for consultations and treatment
• Maintain accurate patient records across clinical and administrative systems
• Assist with billing, receipting and payment processing
• Respond to phone and email enquiries with professionalism and care
• Help keep the clinic running smoothly by managing changing priorities and day to day administrative needs

Skills

Patient care

Communication

Multitasking

Calm and empathetic

Team player

Attention to detail

Job description

GenesisCare in Albury is seeking a Patient Services Officer (Medical Administration) to join the clinic on a permanent full-time basis. You’ll be the first point of contact and help create a welcoming, calm experience as you support the clinical team.

This busy role covers reception, scheduling, patient records, billing and inquiries. You don’t need a healthcare background—organization, adaptability and a patient-centered approach are valued, with strong teamwork essential.