Patient Services Coordinator – Aboriginal Health (3 Sites)

Yulu-Burri-Ba ACCH; Brisbane; On-site; AUD 34,000 - 44,000; Full time

Job summary

Yulu-Burri-Ba Aboriginal Community Controlled Health (ACCH) clinic is seeking a capable administrator to support busy front-desk operations. You will greet clients, handle calls, manage daily MBS billing, and ensure Medicare claims are reconciled promptly.

The role requires attention to privacy, multi-clinic coordination, and reliable administration. The successful candidate will show strong computer skills, willingness to learn MMEx, and adaptability to a fast-paced environment with extended

Qualifications

• Understanding of issues affecting Aboriginal and Torres Strait Islander people and ability to communicate respectfully.
• Knowledge of privacy and confidentiality in client information.
• Ability to work across multiple clinics (North Stradbroke Island, Capalaba, Wynnum).
• Willingness to work extended hours (weekdays 7:30am–6:30pm) and one Saturday per month (7:30am–4:30pm).
• Strong computer and typing skills; willing to upgrade skills for medical/ client records software.

Responsibilities

• Meet and greet clients and visitors in a welcoming, respectful manner.
• Answer calls promptly, record messages, and relay urgent details to the provider.
• Ensure GPs and visiting providers' MBS billing is completed daily.
• Reconcile Medicare claims and reclaim visits when needed.

Skills

Cultural awareness

Privacy knowledge

Clinic coordination

Extended hours

Computer skills

MMEx

Tools

MMEx

Job description

Yulu-Burri-Ba Aboriginal Community Controlled Health (ACCH) clinic is seeking a capable administrator to support busy front-desk operations. You will greet clients, handle calls, manage daily MBS billing, and ensure Medicare claims are reconciled promptly.

The role requires attention to privacy, multi-clinic coordination, and reliable administration. The successful candidate will show strong computer skills, willingness to learn MMEx, and adaptability to a fast-paced environment with extended