Patient Services Admin Specialist – Part-Time

Geelong Careers; Geelong; On-site; AUD 38,000 - 52,000; Part time

Benefits offered by this job

Staff wellbeing program

Employee Assistance Program (24/7)

Professional development opportunities

Salary packaging benefits

Living expenses cap

Meals & entertainment cap

Job summary

Barwon Health – Andrew Love Cancer Centre in Geelong is seeking an Administration Officer to provide confidential, high-quality administrative support to Cancer Services while delivering professional, compassionate customer service to patients and families. You will handle front-line reception, coordinate appointments, and support staff with data updates and reporting.

The role requires teamwork, strong communication, and accuracy with health information systems; familiarity with Microsoft

Qualifications

• Previous experience in medical administration (highly desirable) with strong commitment to patient care and customer service.
• Ability to work collaboratively within a team and adapt to a variety of tasks and responsibilities.
• Excellent interpersonal and communication skills to engage with diverse stakeholders.
• Strong organisational skills with the ability to prioritise workload in a fast-paced environment.
• High level of accuracy and attention to detail; proficiency in Microsoft Office and familiarity with health information systems.

Responsibilities

• Provide frontline reception services, welcoming visitors and directing them to support efficient patient flow.
• Manage appointments, registrations, admissions, and discharges across hospital systems.
• Deliver professional telephone and customer service, respond to enquiries, and coordinate communication with patients and referrers.
• Perform administrative tasks including reporting, medical record coordination, data updates and general office duties.
• Support team operations through staff training, role rotation, leave coverage, and adherence to Barwon Health policies.

Skills

Medical administration

Customer service

Communication

Teamwork

Organisational skills

Tools

Microsoft Office

Health information systems

Job description

Barwon Health – Andrew Love Cancer Centre in Geelong is seeking an Administration Officer to provide confidential, high-quality administrative support to Cancer Services while delivering professional, compassionate customer service to patients and families. You will handle front-line reception, coordinate appointments, and support staff with data updates and reporting.

The role requires teamwork, strong communication, and accuracy with health information systems; familiarity with Microsoft