Patient Services Admin Officer - Adelaide CBD, Full-Time

Palliative Care SA; Adelaide; Hybrid; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Free public transport for SA Health st

Employee Assistance Program

Relocation support (negotiated)

Job summary

Women’s and Children’s Health Network (WCHN) is seeking an experienced Administration Officer to provide confidential secretarial, reception and administrative services. The role involves working across rosters, including day and evening shifts in clinical areas, and performing duties as directed by the Administrative Manager.

You will maintain patient confidentiality, deliver high-quality customer service and support efficient booking and records management while contributing to a safe work

Qualifications

• Ability to work independently and as part of a team.
• Excellent communication skills with diverse stakeholders.
• Experience dealing with staff and external agencies to maintain service quality.
• Ability to set priorities, troubleshoot, and meet deadlines with accuracy.

Responsibilities

• Maintain patient confidentiality and secure medical records following FOI principles.
• Deliver high service standards and follow established work practices.
• Respond to enquiries and support efficient records management services.
• Provide efficient booking services for new patients and referrals, with accuracy.
• Support clinical word processing and contribute to continuous office system improvements.

Skills

Independent worker

Communication skills

Stakeholder management

Prioritisation

Job description

Women’s and Children’s Health Network (WCHN) is seeking an experienced Administration Officer to provide confidential secretarial, reception and administrative services. The role involves working across rosters, including day and evening shifts in clinical areas, and performing duties as directed by the Administrative Manager.

You will maintain patient confidentiality, deliver high-quality customer service and support efficient booking and records management while contributing to a safe work