Administrative Officer - Reliever- ongoing

SA Health; Adelaide; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary packaging

Meal entertainment allowance

Fitness Passport

Public transport

Employee assistance

Relocation support

Job summary

Women’s and Children's Health Network (WCHN) in Adelaide CBD is seeking an Administrative Officer (Reliever) to provide confidential secretarial, reception and administrative services. This role works on a roster that may include day and evening shifts within clinical areas, flexible to cover multiple positions as needed.

The successful candidate will join a multi-disciplinary team, uphold patient confidentiality, and deliver high-quality service while leveraging office systems and word

Qualifications

• Ability to work independently and as part of a team.
• Excellent communication with staff and public.
• Experience handling confidential information with discretion.
• Strong prioritisation and attention to detail.
• Familiarity with office systems and word processing.

Responsibilities

• Maintain patient confidentiality and secure medical records.
• Deliver high standard customer service and efficient enquiry management.
• Manage records and bookings for new patients.
• Enter referrals accurately and provide booking support.
• Support continuous improvement of office systems and a safe, collaborative work environment.
• Roster management including day and evening shifts in clinical areas as directed.

Skills

Communication skills

Confidentiality & FOI

Administrative support

Reception duties

Multi-disciplinary teamwork

Customer service

Job description

Administrative Officer - Reliever- ongoing

Job no: 953848
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management

• Women’s and Children’s Health Network, Women’s and Babies’, North Adelaide, 5006
• Salary – ASO2 - Administrative Services Officer L2, $66,442 to $69,504 + 12% Superannuation and Salary Sacrifice Benefits
• Full Time – Permanent Ongoing

About WCHN

Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility.

About the role

The Administration Officer is responsible for the provision of a confidential secretarial, reception and administrative services to the Women’s and Children’s Health Network. The Administration Officer position works on a roster which may include day and evening shift times within the clinical areas thus being multi-skilled in all aspects of the administrative area. As part of an administrative service the incumbent is required to work in any of the positions falling within the requirements of the position as directed by the Administrative Manager

Key duties of the role

• Ensures at all times to maintain patient confidentiality, security of the medical record and associated patient information by adhering to the principles of release of Freedom of Information
• High standard of customer service including maintaining appropriate work performance in all associated tasks in accordance with established work practices and procedures
• Provide efficient and effective enquiry management, records management, and fair, equitable, patient-focused booking services for new patients.
• Provide accurate referral entry, efficient computerised booking services for the department, consumers and referring agencies, and clinical word processing support.
• Participate in the continuous improvement of office systems and contribute to a positive, collaborative and safe work environment within the department.

Skills and Experience

• Ability to work independently, as part of team and to function in and promote a multi-disciplinary team approach.
• Excellent communication skills including the ability to communicate effectively with consumers, staff, external agencies and members of the public, both face to face and over the telephone demonstrating a high level of interpersonal skills
• Experience in dealing with a diverse range of staff and organisations whilst ensuring the highest quality of service is provided.
• Demonstrated experience to set priorities, trouble shoot, work to deadlines and perform all duties effectively and with a high level of accuracy.

Enquiries can be directed to

Bec Baxter

Admin Manager -Women's & Babies

[e-mail]

81617509

To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:

• ASO2 - Administrative Officer Women's and Babies Division - Role Description - 953848.pdf
• Immunisation Requirements Checklist
• Applicant Documents Checklist

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Tuesday 10 November 2026 11:55PM

Advertised: 27 Oct 2026 Cen. Australia Daylight Time
Applications close: 10 Nov 2026 Cen. Australia Daylight Time