Patient-Focused Medical Receptionist (Flexible Schedule)

Grand Pacific Health Ltd; Nowra; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional development and staff

Salary packaging up to $15,900 + $2,65

GPH Staff Conference

Employer paid parental leave

Employee Assistance Program

Job summary

Grand Pacific Health Centre Nowra (GPHCN) is seeking a friendly Medical Receptionist to be the first point of contact for patients in a fast-paced clinic. You will manage enquiries, bookings and appointment scheduling, maintain records and billing, and support clinicians to ensure smooth daily operations.

This full-time role offers flexible work arrangements, ongoing professional development, salary packaging, staff conference and parental leave support within a supportive, patient‑focused team.

Qualifications

• Experience in administration within a front-desk or clinic setting is required.
• Demonstrated excellence in customer service with confidentiality.
• Strong communication skills and professional telephone manner.
• Detail-oriented with time management and organisational skills.

Responsibilities

• Welcome patients and deliver exceptional service; manage enquiries, bookings and appointments.
• Maintain accurate patient records, billing and clinic administration; support clinicians.
• Uphold quality, safety and privacy standards; monitor compliance and contribute to targets.

Skills

Administration experience

Customer service

Medical reception

Confidentiality

Communication

Time management

Education

Administration qualifications

Job description

Grand Pacific Health Centre Nowra (GPHCN) is seeking a friendly Medical Receptionist to be the first point of contact for patients in a fast-paced clinic. You will manage enquiries, bookings and appointment scheduling, maintain records and billing, and support clinicians to ensure smooth daily operations.

This full-time role offers flexible work arrangements, ongoing professional development, salary packaging, staff conference and parental leave support within a supportive, patient‑focused team.