Medical Receptionist — Flexible Schedule & Patient Care

South East Radiology

Nowra

On-site

AUD 50,000 - 60,000

Full time

5 days ago
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Benefits offered by this job

Flexible Work Arrangements
Employee Assistance Program
Fitness Passport
Paid parental leave
Annual flu vaccinations
Employee discounts

Job summary

Qscan Group in Nowra is seeking a dedicated Medical Receptionist to join our clinic on a full-time, fixed-term basis until 4 April 2027. You will be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries, while maintaining high levels of customer service.

You will manage payments and invoices, operate the booking system, and support back-office activities such as data entry and reporting.

Qualifications

  • Experience as a receptionist, preferably in medical or healthcare.
  • Excellent customer service and organisational skills.
  • Able to work Monday to Friday with flexible hours.
  • Ability to manage competing priorities and maintain timely service.
  • Adaptability to various databases and systems.
  • Previous experience as a receptionist in healthcare is preferred.

Responsibilities

  • Be the first point of contact for patients, handling registrations, bookings, triage and queries.
  • Manage payments, issue receipts, and handle billing and invoicing.
  • Operate our booking system efficiently.
  • Assist with back-office activities, including data entry and reporting as directed by your manager.

Skills

Flexibility
Interpersonal skills
Prioritization
Database adaptability
Medical receptionist
Booking system

Tools

Booking system
Billing software

Job description

Qscan Group in Nowra is seeking a dedicated Medical Receptionist to join our clinic on a full-time, fixed-term basis until 4 April 2027. You will be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries, while maintaining high levels of customer service.

You will manage payments and invoices, operate the booking system, and support back-office activities such as data entry and reporting.

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