Patient-First Medical Receptionist — Part-Time (Yarrawonga)

iDx; Wangaratta; On-site; AUD 52,000 - 65,000; Part time

Benefits offered by this job

Paid Parental Leave

Discount Medical Imaging

Gym Membership

Uniform provided

Inhouse Training

Job summary

IDX Group’s X-Ray Clinic in Yarrawonga is seeking a part-time Medical Receptionist to join a friendly, supportive team. You will be the face of the practice, handling front desk duties and patient enquiries with empathy.

You will manage bookings, relay preparation and cost information, and liaise with a multi-disciplinary team across sites. Training is provided and career development opportunities are available.

Qualifications

• Experience as a medical receptionist or front-desk role.
• Strong interpersonal and communicational abilities to engage patients with care and empathy.
• Ability to manage time effectively and prioritise tasks in a busy clinic.

Responsibilities

• Greet patients and act as the first impression of the practice.
• Answer phones and respond to patient enquiries promptly and sensitively.
• Schedule bookings and maximise appointment capacity.
• Inform patients about preparations, costs, and concession card requirements.
• Coordinate referrals with Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.

Skills

Interpersonal skills

Time management

Communication skills

Data entry (RIS)

Empathy & patient care

Tools

RIS system

EFTPOS

Job description

IDX Group’s X-Ray Clinic in Yarrawonga is seeking a part-time Medical Receptionist to join a friendly, supportive team. You will be the face of the practice, handling front desk duties and patient enquiries with empathy.

You will manage bookings, relay preparation and cost information, and liaise with a multi-disciplinary team across sites. Training is provided and career development opportunities are available.