Patient-First Medical Receptionist (Casual, Flexible Hours)

Telos Medical; Brisbane; On-site; AUD 42,000 - 52,000; Full time

Job summary

Telos Medical in Stafford, QLD, is seeking a Medical Receptionist to join our team in a casual capacity. You will be the first point of contact, greeting patients and supporting smooth clinic operations.

Key duties include registrations, diary management, calls, billing inquiries, and general admin. Availability 7 days, 8:00am–10:00pm is required. We offer flexible hours and a supportive team environment.

Qualifications

• Experience in medical reception or healthcare administration.
• Excellent communication and interpersonal skills with patients and staff.
• Strong organisational skills and attention to detail.
• Proficiency with computer systems and medical practice management software.
• Knowledge of privacy legislation and patient confidentiality.

Responsibilities

• Greet patients and manage arrival in a friendly, professional manner.
• Register patients and update records securely.
• Schedule appointments and manage the clinic diary.
• Answer calls and direct enquiries to appropriate staff.
• Process payments and handle billing inquiries.
• Maintain confidentiality and privacy standards.

Skills

Medical reception

Communication

Organisation

Privacy compliance

Calm under pressure

Medical terminology

Tools

Practice management software

Job description

Telos Medical in Stafford, QLD, is seeking a Medical Receptionist to join our team in a casual capacity. You will be the first point of contact, greeting patients and supporting smooth clinic operations.

Key duties include registrations, diary management, calls, billing inquiries, and general admin. Availability 7 days, 8:00am–10:00pm is required. We offer flexible hours and a supportive team environment.