Casual Medical Receptionist — Immediate Start, Weekdays 8–5

Better Medical; Brisbane; On-site; AUD 36,000 - 44,000; Full time

Benefits offered by this job

Immediate start

Supportive environment

Employee discounts

EAP for you & family

No nights or weekends

No split shifts

Job summary

Better Medical's SmartClinics Taigum clinic is seeking a friendly Medical Receptionist to join the team on a casual basis. You will be the first point of contact for patients, whether in person or on the phone, and will help keep clinic operations running smoothly.

Key duties include processing payments, Medicare and third-party claims, maintaining patient records with confidentiality, and providing general administration support.

Qualifications

• Excellent customer service and professional, friendly manner.
• Strong communication, both written and verbal.
• High level of computer literacy and familiarity with clinic software.
• Ability to multi-task, prioritise and work both in a team and independently.

Responsibilities

• Excellent customer service – you will be the first point of contact for our patients, in person and on the phone.
• Maintaining confidentiality while managing patient records.
• Processing payments, Medicare and third-party claims and reconciliations
• General administration and daily office duties
• Duties as required by Doctors and the Practice Manager

Skills

Customer service

Communication

Computer literacy

Organisational skills

Tools

Best Practice software

Job description

Better Medical's SmartClinics Taigum clinic is seeking a friendly Medical Receptionist to join the team on a casual basis. You will be the first point of contact for patients, whether in person or on the phone, and will help keep clinic operations running smoothly.

Key duties include processing payments, Medicare and third-party claims, maintaining patient records with confidentiality, and providing general administration support.