Patient Concierge & Front Desk Pro (Medical)

Seek.Com.Au; Sydney; On-site; AUD 50,000 - 65,000; Full time

Job summary

COSMEX, an established plastic surgery practice in Epping, NSW, is seeking a Medical Receptionist/Patient Concierge for a full-time role Monday to Friday with no weekends and a potential 9 Day Fortnight. The candidate will be the welcoming face of the clinic and help ensure a smooth patient journey.

You will warmly welcome patients, manage front desk and phone lines, schedule appointments, and support patients before and after consultations while liaising with surgeons, nurses and the clinical

Responsibilities

• Warmly welcome patients at the front desk and on the phone.
• Manage front desk, phone lines and appointment scheduling.
• Support patients before and after consultations while liaising with surgeons, nurses and the clinical team.

Job description

COSMEX is an established plastic surgery practice in Epping, NSW, offering full-time work Monday to Friday with no weekends and a potential 9 Day Fortnight. The Medical Receptionist/Patient Concierge role focuses on delivering a WOW patient experience.

You will warmly welcome patients, manage front desk and phone, schedule appointments, and support patients before and after consultations while liaising with surgeons, nurses and the clinical team.

Patient Concierge & Front Desk Pro (Medical) Sydney, NSW, AU