APS2 Production Support – Document Digitisation & Records

Randstad Pty; Melbourne; On-site; AUD 48,000 - 69,000; Full time

Job summary

Randstad Pty is seeking an APS2 Production Support Officer for an essential, onsite role in Melbourne CBD. The position involves processing physical application materials, managing records with high data integrity and strict confidentiality, and supporting back-of-house operations in a secure environment.

Responsibilities include document digitisation, triage, QA verification, mail handling, and records management.

Qualifications

• Attention to detail when handling sensitive paperwork and data.
• IT literacy with standard hardware, software, imaging systems.
• Discretion and integrity when managing confidential records.

Responsibilities

• Digitise application forms and identity documents and perform basic image cleanup.
• Sort and triage batches, manage miscategorized items and complex applications.
• Verify data, perform basic quality checks and maintain timely processing.
• Sort mail and handle exceptions; support records management with secure handling of materials.
• Safely store, archive, and destroy records per security protocols.

Skills

Attention to Detail

IT Literacy

Discretion & Integrity

Adaptability & Resilience

Personal Accountability

Tools

Document Digitisation & Imaging

Document Separation & Triage

Quality Assurance & Verification

Job description

Randstad Pty is seeking an APS2 Production Support Officer for an essential, onsite role in Melbourne CBD. The position involves processing physical application materials, managing records with high data integrity and strict confidentiality, and supporting back-of-house operations in a secure environment.

Responsibilities include document digitisation, triage, QA verification, mail handling, and records management.