Parts Specialist — Customer Service & Warehouse

Work Initiatives; Appleby; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Paid parental leave

Novated leasing

Income protection insurance

600+ retail discounts

Free parking

Onsite café

Bootcamp & yoga

Job summary

WesTrac Tamworth is seeking a Parts Representative to join our team on a full-time basis. The role focuses on high-quality customer support, handling parts orders, stock management, and warehousing duties in a fast-paced environment.

You will operate a forklift, manage inbound calls, and assist customers with parts selection while contributing to stocktakes and dispatch tasks. A forklift license and CAT product familiarity are desirable.

Qualifications

• Experience in warehousing and parts handling.
• Excellent customer service and communication.
• Forklift operation and licence.
• Basic IT literacy (MS Office).
• Interest in mechanical and industrial products.

Responsibilities

• Operate the forklift to load/unload.
• First point of contact for inbound calls and parts orders.
• Interpret parts to match customer needs.
• Engage with customers to meet enquiries and post-purchase needs.
• Regular stocktakes.
• General warehousing duties including picking, packing and dispatching.

Skills

Forklift operation

Customer service

Communication skills

MS Office

Warehousing experience

Interpersonal skills

Tools

CAT products familiarity

Job description

WesTrac Tamworth is seeking a Parts Representative to join our team on a full-time basis. The role focuses on high-quality customer support, handling parts orders, stock management, and warehousing duties in a fast-paced environment.

You will operate a forklift, manage inbound calls, and assist customers with parts selection while contributing to stocktakes and dispatch tasks. A forklift license and CAT product familiarity are desirable.