Parts Interpreter (Trucks)

Teamrecruit; Brisbane; Sur place; AUD 90 000 - 95 000; Plein temps

Résumé du poste

Teamrecruit is recruiting for a Brisbane-based role delivering high-level technical parts support for leading heavy commercial vehicle brands. You will troubleshoot complex component enquiries, streamline stock availability and provide fast, accurate technical solutions to dealers across the network.

Collaborating with internal operations and global manufacturing partners, you will coach network staff on electronic parts catalogues and tools, helping frontline teams improve service delivery and

Qualifications

• Experience interpreting parts for heavy commercial vehicles or diesel engines.
• Strong problem-solving and clear customer communications.
• Familiarity with dealer management software and inventory/CRM systems.
• Solid understanding of engine and driveline assemblies.
• Ability to collaborate across warehouse, purchasing and network teams.

Responsabilités

• Deliver technical parts interpretation for engines, transmissions, and chassis systems across multiple branches.
• Liaise with manufacturing partners and internal teams to resolve escalated technical queries.
• Investigate parts availability, track backorders, and assist with new part creation.
• Coordinate shipment queries and order amendments with warehouse distribution staff.
• Guide dealer staff on electronic parts catalogues and technical search tools.

Connaissances

Parts interpretation

Customer-focused communication

Engine and driveline knowledge

Cross-functional collaboration

Relationship building

Outils

Dealer management software

Inventory systems

CRM tools

Description du poste

About the job Join a leading national distributor of world-class heavy commercial vehicles. Based at their branch in Brisbane's western suburbs, you will deliver high-level technical parts support for some of the industry's leading brands.

Collaborating closely with internal operations and global manufacturing partners, you will troubleshoot complex component enquiries, streamline stock availability, and ensure dealers receive fast, accurate technical solutions.

You will also assist in coaching network staff on electronic parts catalogues to enhance frontline technical knowledge.

Key Responsibilities:

• Deliver technical parts interpretation for engines, transmissions, and chassis systems across multiple branches.


• Liaise with manufacturing partners and internal teams to resolve escalated technical queries.


• Investigate parts availability, track backorders, and assist with new part creation.


• Coordinate shipment queries and order amendments with warehouse distribution staff.


• Guide dealer staff on electronic parts catalogues and technical search tools.

Required Skills & Experience:

• Proven background in parts interpretation within heavy transport, commercial vehicles, or heavy diesel engines.


• Strong problem-solving mindset with a clear, customer-focused communication style.


• Proficiency with dealer management software, inventory systems, or modern CRM tools.


• Sound understanding of engine and driveline assemblies.


• Ability to build collaborative working relationships across warehouse, purchasing, and network teams.

A rewarding package is on offer, featuring a base salary of c. $90k to $95k + incentives (OTE = c. $100k) uncapped and superannuation.