Parts Interpreter

Bapcor; Griffith City; On-site; AUD 60,000 - 80,000; Full time

Job summary

Bapcor is seeking a Parts Interpreter in Griffith, NSW, to join Truckline, Australia's largest independent supplier of heavy vehicle parts. You will be the first contact for customers, offering expert advice and sourcing the right parts to keep trucks and fleets running.

You'll interpret requirements, service trade and fleet customers, process orders, prepare quotations, and build lasting relationships with warehouse and branch teams to ensure timely deliveries.

Qualifications

• Experience interpreting heavy vehicle parts for automotive/truck environments.
• Strong customer service and sales skills.
• Excellent communication and relationship-building abilities.
• Current driver's licence and ability to multitask.

Responsibilities

• Interpret heavy vehicle parts requirements for customers.
• Provide service to trade, fleet and workshop customers.
• Process customer orders accurately and efficiently.
• Prepare quotations and follow up sales opportunities.
• Build and maintain strong customer relationships.
• Liaise with warehouse and branch teams to fulfil orders.
• Assist with stock enquiries and inventory availability.
• Contribute to branch sales and service targets.

Skills

Parts interpretation

Customer service

Sales skills

Communication

Multitasking

Driver's licence

Mechanical aptitude

Tools

Computer skills

Job description

Truckline is Australia's largest independent supplier of aftermarket and OE parts for the heavy vehicle industry. As part of the Bapcor Commercial Vehicle Group, we support all makes and models of North American, European and Japanese trucks through our national branch network.

We're currently looking for a customer-focused Parts Interpreter to join our team in Griffith, NSW. If you enjoy building relationships, solving problems and helping customers find the right parts solutions, we'd love to hear from you.

As a Parts Interpreter, you'll be the first point of contact for our customers, providing expert advice and sourcing the right parts to keep trucks and fleets operating efficiently.

Your responsibilities will include:

• Interpreting and identifying heavy vehicle parts requirements
• Providing exceptional service to trade, fleet and workshop customers
• Processing customer orders accurately and efficiently
• Preparing quotations and following up sales opportunities
• Building and maintaining strong customer relationships
• Liaising with warehouse and branch teams to ensure timely order fulfilment
• Assisting with stock enquiries and inventory availability
• Contributing to branch sales and service targets

You are someone who genuinely enjoys helping customers and creating positive experiences. You thrive in a fast-paced environment and take pride in finding solutions.

To be successful, you'll ideally have:

• Previous Parts Interpreting experience within automotive, truck, commercial vehicle or related industries
• Strong customer service and sales skills
• Excellent communication and relationship-building abilities
• Good computer and administration skills
• The ability to multitask and prioritise effectively
• A current driver's licence
• Mechanical aptitude or an interest in vehicles and the transport industry

About Bapcor

Bapcor is the Asia-Pacific region's leading provider of vehicle parts, accessories, equipment and services, employing thousands of team members across Australia, New Zealand and Thailand.

Our values guide everything we do:

• We Give a Damn
• We Are In It Together
• We Get It Done
• We Do The Right Thing

If you're ready to join a team that values expertise, customer service and collaboration, we'd love to hear from you.