Parts Interpreter Trainee - Fast-Paced, Customer-Focused Role

Tony Leahey Motor Group; Dubbo; Sur place; AUD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Free parking

Onsite café

Bootcamp and yoga

Paid parental leave

Salary sacrificing / novated leasing

Résumé du poste

WesTrac in Dubbo is seeking a motivated and customer-focused Parts Interpreter to join our Dubbo team. As a key member of the Parts department, you'll identify parts requirements, provide accurate advice, and ensure timely order fulfilment, working closely with customers, suppliers and internal stakeholders.

This fast-paced, customer-facing role combines sales, administration and operational support. You'll manage parts enquiries, process orders, quotes and inventory data, and help grow parts

Qualifications

• Previous experience in parts interpreting or parts sales.
• Strong communication and relationship-building with a customer-first mindset.
• Ability to work in a fast-paced environment with multiple priorities.
• Attention to detail and accuracy when processing orders and quotes.
• Experience using ERP, inventory or business management systems.
• Knowledge of mining, construction, agricultural, automotive or heavy equipment industries is valued.

Responsabilités

• Provide exceptional customer service and technical parts advice to external and internal customers.
• Process parts enquiries, quotes, sales orders and invoicing accurately.
• Identify customer needs and promote parts and service solutions.
• Build relationships to support repeat business and long-term growth.
• Work with warehouse, service and sales to ensure timely delivery of parts and positive customer outcomes.
• Participate in a rotating on-call roster and one Saturday shift per month.

Connaissances

Parts interpreting

Parts sales

Customer service

Communication

ERP

Inventory management

Industry knowledge

Description du poste

WesTrac in Dubbo is seeking a motivated and customer-focused Parts Interpreter to join our Dubbo team. As a key member of the Parts department, you'll identify parts requirements, provide accurate advice, and ensure timely order fulfilment, working closely with customers, suppliers and internal stakeholders.

This fast-paced, customer-facing role combines sales, administration and operational support. You'll manage parts enquiries, process orders, quotes and inventory data, and help grow parts