Auto Parts Interpreter — Customer-First, Fast-Paced Role

Bapcor Limited; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Burson is hiring a Parts Interpreter for our Wetherill Park team. You will deliver outstanding customer service in a fast-paced environment, handling inbound sales, assisting customers in-store, and processing stock and orders. Prior auto parts exposure and a professional appearance are preferred, with training provided.

Join a dynamic team at a leading Australian trade supplier, with opportunities for growth and ongoing support to build product knowledge and customer service excellence.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service mindset with a friendly, helpful approach.
• Interest or experience in auto parts is preferred.
• Professional appearance suitable for retail environments.
• Strong phone manner and ability to handle inquiries.
• Ability to influence and negotiate with customers.
• Ability to translate technical problems into simple solutions.
• Knowledge of European vehicles is advantageous.

Responsibilities

• Inbound phone and online sales processing.
• In-store customer service and support.
• Order and receipt of incoming stock.
• Process and pick purchase orders.

Skills

Strong communication

Customer service focus

Auto parts knowledge

Professional appearance

Phone etiquette

Negotiation skills

Troubleshooting skills

European vehicle knowledge

Job description

Burson is hiring a Parts Interpreter for our Wetherill Park team. You will deliver outstanding customer service in a fast-paced environment, handling inbound sales, assisting customers in-store, and processing stock and orders. Prior auto parts exposure and a professional appearance are preferred, with training provided.

Join a dynamic team at a leading Australian trade supplier, with opportunities for growth and ongoing support to build product knowledge and customer service excellence.