Parts Expeditor: Sourcing, Tracking & Timely Delivery

Sime Motors; Rockhampton Regional; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Body, Mind & Wallet Support

World-Class Training

Career Paths That Work for You

Security you can count on

Job summary

Hastings Deering (Australia) Ltd. is seeking a Parts Expeditor in Rockhampton to source, order and expedite parts for scheduled workshop activities. You will manage POs, liaise with Caterpillar and external suppliers, and monitor backorders to minimise delays.

Ideal candidates will have strong customer service skills, good computer literacy, and attention to detail. Prior parts or automotive experience is desirable and you will work closely with workshop teams to meet deadlines.

Qualifications

• Excellent customer service, interpersonal skills and phone manner.
• Ability to learn CAT products, parts and services.
• Intermediate computer skills and ability to learn business systems.
• High attention to detail with strong verbal and written communication.
• Previous parts or automotive experience desirable.

Responsibilities

• Source, order and expedite parts to support scheduled workshop activities.
• Manage purchase orders and liaise with Caterpillar, Minepack and external suppliers.
• Monitor parts availability, track backorders and escalate supply issues to minimise delays.
• Coordinate parts transfers, deliveries and inventory requirements to meet workshop deadlines.
• Work closely with workshop teams to understand parts requirements and changing priorities.
• Maintain accurate records and reporting across business systems and parts tracking tools.
• Provide regular updates to stakeholders on parts status, delivery timelines and potential risks.
• Support continuous improvement through proactive problem-solving and process management.

Skills

Customer service

Interpersonal skills

Phone manner

Verbal communication

Written communication

Attention to detail

Job description

Hastings Deering (Australia) Ltd. is seeking a Parts Expeditor in Rockhampton to source, order and expedite parts for scheduled workshop activities. You will manage POs, liaise with Caterpillar and external suppliers, and monitor backorders to minimise delays.

Ideal candidates will have strong customer service skills, good computer literacy, and attention to detail. Prior parts or automotive experience is desirable and you will work closely with workshop teams to meet deadlines.