Parts Expeditor

Hastings Deering (Australia) Ltd; Rockhampton; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Health benefits

World-class training

Career progression

Job security

Job summary

Hastings Deering (Australia) Ltd in Rockhampton is seeking a Parts Expeditor on a permanent, Monday to Friday basis to support the Tractor Shop and Workshop teams. You will source, order and expedite parts, manage purchase orders, and liaise with Caterpillar and external suppliers to ensure timely delivery for maintenance and overhaul schedules.

Ideal candidates will have strong customer service, good computer skills, and a detail‑oriented mindset with a willingness to learn CAT parts and

Qualifications

• Excellent customer service and strong interpersonal skills.
• Ability to learn CAT products, parts and services.
• Good computer skills and ability to learn business systems.
• High attention to detail and clear written and verbal communication.
• Automotive or parts experience is desirable.

Responsibilities

• Source, order and expedite parts to support scheduled workshop activities.
• Manage purchase orders and liaise with Caterpillar, Minepack and external suppliers.
• Monitor parts availability, track backorders and minimise delays.
• Coordinate parts transfers, deliveries and inventory to meet deadlines.
• Work closely with workshop teams to understand parts requirements and changing priorities.
• Maintain records and reporting across systems and parts tracking tools.
• Provide regular updates to stakeholders on parts status and timelines.
• Support continuous improvement through proactive problem-solving and process management.

Skills

Customer service

Interpersonal skills

CAT parts knowledge

Attention to detail

Computer literacy

Job description

Company

Hastings Deering (Australia) Ltd

What you’ll be doing

Whether you're kicking off your career or looking to take the next big step, we offer opportunities for our team to start something BIG (along with some seriously good perks). We are on the hunt for a Parts Expeditor to join our award-winning team in Rockhampton. This is a permanent Monday to Friday role. Working closely with our Tractor Shop and Workshop teams, you'll help ensure parts are sourced, tracked, and delivered on time to support machine overhaul and maintenance schedules.

• Source, order and expedite parts to support scheduled workshop activities.
• Manage purchase orders and liaise with Caterpillar, Minepack and external suppliers.
• Monitor parts availability, track backorders and minimise delays.
• Coordinate parts transfers, deliveries and inventory requirements to meet workshop deadlines.
• Work closely with workshop teams to understand parts requirements and changing priorities.
• Maintain accurate records and reporting across business systems and parts tracking tools.
• Provide regular updates to stakeholders on parts status, delivery timelines and potential risks.
• Support continuous improvement through proactive problem-solving and process management.

Company overview

Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine. We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.

Benefits

• Body, Mind & Wallet Support – Free health checks, Employee Assistance Program, income protection insurance, and discounts at major retailers.
• World-Class Training – We’re one of only eight Caterpillar Centres of Excellence globally. Learn from the best in CAT and boost your skills.
• Career Paths That Work for You – Grow into leadership, technical specialist, or support service roles. At Hastings Deering, we align with YOUR goals.
• Security you can count on – Enjoy the stability of a long-term career with Hastings Deering, backed by global strength.

About you

• Excellent customer service, interpersonal skills and phone manner.
• The ability to acquire knowledge of CAT and associated products, parts and services.
• Intermediate computer skills and an ability to learn the business systems that we operate.
• High level of attention to detail, coupled with well-developed verbal and written communication skills.
• Previous parts or automotive experience would be desirable.

Pre-Employment Process

Hastings Deering follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.