Part-Time Veterinary Client Care Coordinator & Receptionist

SmartRecruiters, Inc.; Sydney; On-site; AUD 18,000 - 28,000; Part time

Benefits offered by this job

Fitness Passport

50% off Royal Canin products

25% off Petbarn products

Pounce discounts

Job summary

Greencross Livingstone Road in Petersham, NSW, is seeking a friendly Client Care Coordinator to join the front desk for 2–3 days per week (approximately 14–21 hours). This part-time role focuses on greeting clients, scheduling appointments, answering phones, processing payments and maintaining client records in a busy veterinary clinic environment.

You’ll bring reception or client service experience, strong communication, and a compassionate, team-oriented approach to support pets and their

Qualifications

• Experience in reception or client service (required).
• Strong customer service and communication skills.
• Excellent organisational and time-management abilities.
• Experience managing appointments and front‑of‑house operations.
• Experience in veterinary nursing or animal handling is highly regarded.
• Experience using veterinary practice management software desirable.

Responsibilities

• Greeting clients and patients and creating a welcoming clinic experience.
• Managing appointments, bookings, and daily schedules.
• Answering phones and responding to client enquiries.
• Coordinating admissions, discharges, and client communications.
• Processing payments and managing accounts.
• Maintaining accurate client and patient records.
• Supporting veterinarians and nurses through appointment coordination.
• Assisting with administrative tasks and day-to-day clinic operations.
• Providing compassionate support to clients during both happy and challenging moments.
• Ensuring smooth and efficient reception operations.

Skills

Reception experience

Customer service

Communication skills

Organisation

Time management

Tools

Vet practice management software

Job description

Greencross Livingstone Road in Petersham, NSW, is seeking a friendly Client Care Coordinator to join the front desk for 2–3 days per week (approximately 14–21 hours). This part-time role focuses on greeting clients, scheduling appointments, answering phones, processing payments and maintaining client records in a busy veterinary clinic environment.

You’ll bring reception or client service experience, strong communication, and a compassionate, team-oriented approach to support pets and their