Veterinary Client Care Coordinator (Part-Time)

Greencross-Vets; Sydney; On-site; AUD 30,000 - 42,000; Part time

Benefits offered by this job

Fitness Passport

Royal Canin 50% off

Petbarn 25% off

Pounce discounts

EAP

Job summary

Greencross Vets Livingstone Road in Petersham, NSW, is seeking a friendly Client Care Coordinator/Receptionist for a permanent part-time role (approximately 14-21 hours per week). You will greet clients, manage bookings, answer phones, handle payments, and keep client records up to date.

This close-knit clinic has served the inner-west since 2002 and offers a supportive team, flexible start times, and opportunities to grow within the Greencross network.

Qualifications

• Previous reception or client service experience is required.
• Strong customer service and communication skills.
• Excellent organisational and time-management abilities.
• Experience managing appointments and front-of-house operations.
• Confidence working in a fast-paced environment.
• Attention to detail and administrative skills.
• Previous veterinary nursing or animal handling experience is highly regarded.

Responsibilities

• Greeting clients and patients and creating a welcoming clinic experience.
• Managing appointments, bookings, and daily schedules.
• Answering phones and responding to client enquiries.
• Coordinating admissions, discharges, and client communications.
• Processing payments and managing accounts.
• Maintaining accurate client and patient records.
• Supporting veterinarians and nurses through effective appointment coordination.
• Assisting with administrative tasks and day-to-day clinic operations.
• Providing compassionate support to clients during both happy and challenging moments.
• Helping ensure the smooth and efficient operation of reception.

Skills

Customer service

Communication

Organization

Time management

Front-of-house

Attention to detail

Veterinary software

Tools

Vet software

Job description

Greencross Vets Livingstone Road in Petersham, NSW, is seeking a friendly Client Care Coordinator/Receptionist for a permanent part-time role (approximately 14-21 hours per week). You will greet clients, manage bookings, answer phones, handle payments, and keep client records up to date.

This close-knit clinic has served the inner-west since 2002 and offers a supportive team, flexible start times, and opportunities to grow within the Greencross network.