Pet Care Client Services Specialist (PT/FT)

Greencross Pet Wellness Company; Australia; On-site; AUD 34,440 - 41,328; Part time

Benefits offered by this job

Competitive hourly rate

Staff discounts

Rewards program

Job summary

Greencross Pet Wellness Company is looking for a Client Services Representative to join our Canberra team. This is an exciting opportunity to combine your love for people and animals while providing exceptional customer service. The role includes being the first point of contact for customers, managing calls, scheduling appointments, and supporting our veterinary specialists.

The successful candidate should have strong organizational skills, be proficient in Microsoft Office, and demonstrate a positive attitude. Part-time and full-time opportunities are available with competitive pay and staff perks.

Qualifications

• Experience in customer service roles, preferably in a veterinary or animal care setting.
• Strong communication skills for interacting with customers and team members.
• Ability to remain calm and organized during busy periods.

Responsibilities

• Serve as the first point of contact for customers.
• Manage a high volume of incoming calls.
• Schedule appointments and process payments.
• Provide administrative support to the veterinary team.

Skills

Customer service

Multi-tasking

Microsoft Office proficiency

Resilience

Positive approach

Education

Veterinary industry related qualifications and/or experience

Job description

Greencross Pet Wellness Company is looking for a Client Services Representative to join our Canberra team. This is an exciting opportunity to combine your love for people and animals while providing exceptional customer service. The role includes being the first point of contact for customers, managing calls, scheduling appointments, and supporting our veterinary specialists.

The successful candidate should have strong organizational skills, be proficient in Microsoft Office, and demonstrate a positive attitude. Part-time and full-time opportunities are available with competitive pay and staff perks.