Part-Time Veterinary Client Care Coordinator & Receptionist

Riverbank Animal Hospital; South Grafton; On-site; AUD 34,000 - 48,000; Part time

Job summary

Riverbank Animal Hospital is seeking a part-time Client Care Coordinator I Veterinary Receptionist to greet clients, manage appointments, and support the veterinary team in a busy hospital. You will handle billing, educate clients on services, coordinate social media and campaigns, and maintain calm, friendly interactions for pets and families.

Reporting to the Practice Manager, you will be organized, work well under pressure, and help create a stress-free experience from first contact through

Qualifications

• Greet clients and manage appointments with professionalism.
• Provide clear information about services to clients.
• Maintain composure while supporting a busy veterinary team.

Responsibilities

• Greet clients, manage appointments and support the veterinary team.
• Handle billing and educate clients on services offered.
• Coordinate social media and campaigns while maintaining calm interactions with pets and families.
• Report to the Practice Manager and stay organized under pressure to ensure a smooth client journey from first contact to checkout.

Skills

Customer service

Organization

Communication

Job description

Riverbank Animal Hospital is seeking a part-time Client Care Coordinator I Veterinary Receptionist to greet clients, manage appointments, and support the veterinary team in a busy hospital. You will handle billing, educate clients on services, coordinate social media and campaigns, and maintain calm, friendly interactions for pets and families.

Reporting to the Practice Manager, you will be organized, work well under pressure, and help create a stress-free experience from first contact through