Part-Time Tenancy Officer - Housing & Compliance

Wathaurong Aboriginal Co-Operative; Geelong; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Salary packaging

Job summary

Wathaurong Aboriginal Co-Operative in Geelong is seeking a part-time Tenancy Officer (0.6 FTE) to support renters and manage Wathaurong properties and tenancies. You will prepare rental agreements, coordinate inspections, maintain standards and liaise with contractors to resolve issues promptly.

The role requires experience in tenancy management, knowledge of tenancy laws, and strong communication skills. A focus on culturally centred service for Aboriginal communities is essential.

Qualifications

• Experience in property or tenancy management.
• Knowledge of tenancy laws and regulations.
• Strong communication and interpersonal skills.
• Ability to manage conflicts and resolve issues effectively.
• Proficiency in using property management software and MS Office.
• Knowledge of culturally centred Aboriginal services and related practices.

Responsibilities

• Prepare and manage residential rental agreements and ensure compliance with relevant legislation.
• Coordinate property inspections and manage maintenance requests within legal time frames.
• Ensure all properties are maintained to required minimum standards.
• Undertake vacant inspections, changes of locks, condition reports, and liaising with contractors.
• Provide support, information and guidance to renters regarding tenancy rights and responsibilities.
• Handle renter and neighbour complaints and resolve issues promptly.
• Maintain accurate tenancy records and documentation.
• Monitor rents and address arrears with renters in a proactive, supportive manner.

Skills

Property management

Communication

Interpersonal skills

Time management

Education

Property management qualification

VCAT representation

Tools

Property management software

Microsoft Office Suite

Job description

Wathaurong Aboriginal Co-Operative in Geelong is seeking a part-time Tenancy Officer (0.6 FTE) to support renters and manage Wathaurong properties and tenancies. You will prepare rental agreements, coordinate inspections, maintain standards and liaise with contractors to resolve issues promptly.

The role requires experience in tenancy management, knowledge of tenancy laws, and strong communication skills. A focus on culturally centred service for Aboriginal communities is essential.