Part-Time Sales Associate (World Square)

POP MART OCEANIA PTY LTD; Sydney; On-site; AUD 33,000 - 44,000; Part time

Job summary

POP MART Oceania Pty Ltd. is seeking a friendly Sales Associate for our World Square, Sydney location. This part-time role focuses on delivering exceptional customer experiences, sharing product knowledge, and supporting fast-paced retail operations.

You will process transactions at the POS, assist with stock and merchandising, and contribute to a dynamic team during peak periods. Availability 3–4 days, including weekends, is required.

Qualifications

• Customer-focused retail experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Deliver great customer experiences and provide energetic service.
• Share product knowledge and introduce new collections to customers.
• Maintain store standards including merchandising and stock.
• Process transactions accurately through POS systems.

Skills

Customer focus

Retail experience

Communication skills

Flexible schedule

Tools

POS system

Job description

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.SALES ASSOCIATE — POP MARTGlobal Pop-Culture | Immediate StartPosition Available: Part-Time$28 p/hour (base)Join the POP MART PhenomenonPOP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.Why You'll Love Working at POP MART- Work with products customers genuinely love — collectors, fans and families- Weekly new releases keep every day exciting and fast-moving- Clear career progression opportunities within a growing business- Job security with a rapidly expanding global brand- Monthly product incentives (post-probation)- Supportive, energetic and inclusive team culture- Annual POP LAND (Beijing) pass- A colourful, creative retail environmentWhat You'll DoDeliver Great Customer Experiences- Engage customers confidently and provide friendly, energetic service- Share product knowledge and introduce new collections- Support sales through upselling and cross-selling opportunitiesMaintain Store Standards- Replenish stock and maintain visual merchandising standards- Support deliveries, stock counts and inventory accuracy- Keep the store clean, organised and customer-readySupport Daily Store Operations- Process transactions accurately through POS systems- Follow store procedures and loss prevention standards- Support product launches and peak trading periodsWho You Are- Confident and customer-focused- Passionate about retail, pop culture or collectibles- Energised by fast-paced environments- Reliable, positive and adaptable- Strong communicator with excellent attention to detailPart-Time Availability Requirements- This is a permanent part-time position.- Availability to work 3–4 days per week is required.- Applicants must be available to work at least one weekend day and one late-night trading shift each week.- Rosters are planned in advance to support consistency and work-life balance.- Flexibility to support business needs, peak trading periods and major product launches is expected.- Availability throughout peak trading periods, including November to January, is essentialWorld Square store: requires Thursday to Sunday availability, 3 days per weekHow to ApplySubmit your application via our careers page(if you are applying through a third-party job platform such as Seek, you will be automatically directed to our careers page)Full and permanent Australian working rights are required.*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employeesbecause of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because ofany other status or condition protected by applicable federal, state or local law.