Part-Time Retail Tech Advisor & Sales Champion

Telstra Corporation; Ballarat; On-site; AUD 39,000 - 55,000; Part time

Benefits offered by this job

Generous discounts

Paid parental leave

Flexible working hours

Training & career growth

Recognition programs

Job summary

Telstra Corporation in Ballarat is seeking a Part Time Retail Customer Service & Sales Consultant to provide frontline customer support, assist with product selection and service activation, and troubleshoot basic issues. You will help deliver positive experiences and contribute to store performance.

Role focuses on consultative selling, strong communication, and staying up-to-date with Telstra offerings. Flexible hours and opportunities for career growth are highlighted in the benefits package.

Qualifications

• Excellent communication skills and a customer-focused approach.
• Ability to understand customer needs and provide suitable solutions.
• Experience in retail or service roles is a plus, but not mandatory.

Responsibilities

• Assist customers with product selection and service activation.
• Troubleshoot basic issues and provide first-line support.
• Contribute to achieving store sales targets and KPIs.
• Collaborate with team to maintain a welcoming store environment.

Skills

Communication

Sales

Customer service

Problem solving

Job description

Telstra Corporation in Ballarat is seeking a Part Time Retail Customer Service & Sales Consultant to provide frontline customer support, assist with product selection and service activation, and troubleshoot basic issues. You will help deliver positive experiences and contribute to store performance.

Role focuses on consultative selling, strong communication, and staying up-to-date with Telstra offerings. Flexible hours and opportunities for career growth are highlighted in the benefits package.