Part-Time Retail Tech Consultant: Customer Service & Sales

Telstra Singapore; Melbourne; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

Telstra discounts

Parental leave

Learning programs

Team recognition

Job summary

Telstra Doncaster is seeking a part-time Retail Customer Service & Sales Consultant. You will assist customers with product selection, service activation and troubleshooting, delivering friendly, knowledgeable service in a fast-paced retail environment.

As part of Telstra Retail, you’ll stay up-to-date with gadgets and services, work toward sales targets, and contribute to a welcoming team culture while offering excellent support and solutions to customers.

Qualifications

• Great communication skills.
• Solution-oriented and problem-solving mindset.
• Sales-driven with KPI focus.
• Eager to learn and grow in a dynamic environment.
• Positive, resilient attitude under pressure.
• Customer-facing experience welcomed but not required.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Be the go-to tech expert with up-to-date knowledge.
• Achieve and exceed sales targets while keeping customers connected.
• Collaborate with team to create a welcoming store environment.

Skills

Customer service

Sales focus

Communication skills

Adaptability

Resilience

Job description

Telstra Doncaster is seeking a part-time Retail Customer Service & Sales Consultant. You will assist customers with product selection, service activation and troubleshooting, delivering friendly, knowledgeable service in a fast-paced retail environment.

As part of Telstra Retail, you’ll stay up-to-date with gadgets and services, work toward sales targets, and contribute to a welcoming team culture while offering excellent support and solutions to customers.