Part-Time Retail Tech & Service Consultant

Telstra; Newcastle-Maitland; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

12% Superannuation

30% Telstra discounts

240 brands & partners discounts

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

LinkedIn Learning access

Flexible working hours

Performance rewards

Inclusive culture

Job summary

Telstra is seeking a part-time Retail Customer Service & Sales Consultant at Kotara to help customers select products, activate services, and troubleshoot basic issues. You’ll promote Telstra’s services, stay updated on gadgets, and aim to meet sales targets while delivering exceptional experiences.

The role emphasizes flexibility in hours, a supportive team environment, and opportunities to grow within an iconic Aussie brand.

Qualifications

• Excellent communication skills for customer interactions.
• Solution-oriented approach to tailoring product recommendations.
• Sales drive with KPI awareness.

Responsibilities

• Assist customers with product selection and service activation.
• Troubleshoot basic issues and provide frontline support.
• Deliver memorable customer experiences and uphold retail standards.
• Collaborate with team to achieve store goals.

Job description

Telstra is seeking a part-time Retail Customer Service & Sales Consultant at Kotara to help customers select products, activate services, and troubleshoot basic issues. You’ll promote Telstra’s services, stay updated on gadgets, and aim to meet sales targets while delivering exceptional experiences.

The role emphasizes flexibility in hours, a supportive team environment, and opportunities to grow within an iconic Aussie brand.