Part-Time Retail Tech Advisor: Customer Service & Sales

Telstra; Redbank; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

12% Superannuation

Telstra discounts 30% off services

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

Job summary

Telstra Retail is seeking a part-time Customer Service & Sales Consultant at REDBANK to provide frontline support, help customers choose products, activate services, and troubleshoot basic issues. You’ll be part of an iconic Aussie brand, delivering exceptional experiences and expert guidance in-store.

You will work with a friendly team, aiming to exceed sales targets while maintaining Telstra’s high service standards.

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to understand customer needs and propose suitable solutions.
• Proven or developing sales aptitude with KPIs to achieve.

Responsibilities

• Deliver exceptional customer experiences by helping select products and services.
• Be the go-to tech expert for guidance on Telstra offerings.
• Meet and exceed sales targets and KPIs while maintaining customer connections.
• Collaborate with team to support store goals and foster a welcoming environment.

Skills

Communication skills

Solution oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra Retail is seeking a part-time Customer Service & Sales Consultant at REDBANK to provide frontline support, help customers choose products, activate services, and troubleshoot basic issues. You’ll be part of an iconic Aussie brand, delivering exceptional experiences and expert guidance in-store.

You will work with a friendly team, aiming to exceed sales targets while maintaining Telstra’s high service standards.