In-Store Tech Sales & Service Consultant

Telstra Corporation; Gold Coast City; On-site; AUD 50,000 - 64,000; Full time

Benefits offered by this job

30% Telstra discount

Parental leave options

LinkedIn Learning training

Flexible working hours

Performance rewards

Inclusive culture

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant at RED BANK on a permanent basis. You will assist customers with product selection, service activation, and basic troubleshooting, delivering exceptional in-store experiences.

You will stay up-to-date with devices and services, meet sales KPIs, and collaborate with teammates to reach store goals. Telstra offers flexible hours, generous discounts, parental leave, and development opportunities to grow your career.

Qualifications

• Excellent communication and interpersonal skills.
• Willingness to learn product details and services.
• Customer-facing experience is a plus but not required.

Responsibilities

• Assist customers with product selection and service activation.
• Provide frontline support and basic troubleshooting.
• Aim to meet and exceed sales targets and KPIs.
• Collaborate with team to achieve store goals.

Skills

Communication skills

Solution-oriented

Sales drive

Learning attitude

Resilience

Customer-facing experience

Job description

Telstra Retail is seeking a Customer Service & Sales Consultant at RED BANK on a permanent basis. You will assist customers with product selection, service activation, and basic troubleshooting, delivering exceptional in-store experiences.

You will stay up-to-date with devices and services, meet sales KPIs, and collaborate with teammates to reach store goals. Telstra offers flexible hours, generous discounts, parental leave, and development opportunities to grow your career.