Part-Time Retail Tech Advisor, Customer-Focused

Singtel Group; Victoria; On-site; Confidential; Part time

Job summary

Optus is seeking a friendly Retail Service Consultant to join our Chermside team in a part-time capacity. Be the face of Optus, helping customers with mobile, broadband and digital solutions, delivering great service with optimism and empathy.

You will greet customers, demonstrate products, close purchases and help with after-sales support in a busy retail environment. Build product knowledge across the range of offerings, explain options clearly, and tailor solutions to individual needs.

Qualifications

• Experience in retail or customer service.
• Ability to explain options clearly to customers.
• Flexible to peak times and weekend shifts.

Responsibilities

• Assist customers with mobile, broadband and digital solutions.
• Contribute to a welcoming store environment and support team goals.
• Provide product demonstrations and help customers select suitable options.

Skills

Customer service

Communication skills

Team collaboration

Tools

POS systems

Job description

Optus is seeking a friendly Retail Service Consultant to join our Chermside team in a part-time capacity. Be the face of Optus, helping customers with mobile, broadband and digital solutions, delivering great service with optimism and empathy.

You will greet customers, demonstrate products, close purchases and help with after-sales support in a busy retail environment. Build product knowledge across the range of offerings, explain options clearly, and tailor solutions to individual needs.