Part-Time Receptionist: Warm Customer Care & Admin

Cable Melbourne Pty

Melbourne

Hybrid

AUD 32,000 - 42,000

Part time

7 days ago

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Benefits offered by this job

Product allowance

Discounts on brands

Free onsite parking

Company events

Job summary

Austin Group in Malvern is seeking an experienced receptionist for a permanent part-time role, Monday to Thursday, 9:30am–4:30pm (26 hours per week). You will be the friendly face of the Support Office, welcoming visitors, handling calls and emails, and supporting store, product and order inquiries.

You will join a family-owned business known for exceptional service and a welcoming culture. If you are organised, proactive and enjoy helping others, this is a great opportunity with a healthy

Qualifications

Experience in receptionist, customer service or administration roles.
Strong phone manner and professional presentation.
Ability to deliver outstanding customer experiences with empathy.

Responsibilities

Greet and assist visitors in a friendly, professional manner.
Handle phone calls and email enquiries efficiently.
Provide customer service to internal and external stakeholders.
Resolve enquiries and complaints with empathy.
Assist with stores, products, promotions, online orders and returns.
Coordinate mail and courier services.
Maintain accurate records and travel bookings.
Support event coordination and general admin.

Skills

Receptionist experience

Customer service

Organisational skills

Multitasking

Outlook/Word/Excel

Tools

Outlook

Word

Excel

Job description

You will join a family-owned business known for exceptional service and a welcoming culture. If you are organised, proactive and enjoy helping others, this is a great opportunity with a healthy

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