Part-Time Reception & Administrative Support Officer

Cultura; Geelong; Sur place; AUD 28 000 - 41 000; Temps partiel

Résumé du poste

Cultura is seeking a professional Business Support Officer to provide high-quality reception and administrative support across Cultura’s work locations. Working on a rotating roster from Monday to Friday, you will be a key contact for clients, visitors and staff while supporting daily operations.

This part-time role is 15 hours per week, based in Geelong, with responsibilities spanning reception, queries, stationery management, event coordination and project administration.

Qualifications

• Experience in a Not-for-Profit or community services organisation.
• Experience with RTO systems and training environment reporting database.
• Lived experience within a multicultural community and the ability to speak a second language.

Responsabilités

• Greeting visitors and service participants to Cultura work locations and ensuring a welcoming environment.
• Take service participant related queries and link with the appropriate program areas.
• Answer and direct all phone calls at reception to the relevant work area in a prompt and professional manner.
• Managing incoming queries via phone, email and mail, and referring to the relevant area.
• Manage stationery and office supplies, including stock taking ordering and distribution.
• Assist with Cultura event coordination and promotional items both internally and externally as required.
• Performing ad-hoc administration duties to support the needs of the service delivery.
• Undertake project administrative support as directed by the supervisor and/or General Manager.
• Supporting reporting requirements to the relevant Managers and General Manager.
• Ensure compliance for entry requirements for all work sites are maintained.
• Complete spreadsheets and financial requirements such as petty cash/banking or receipting when required.
• Ensure local meetings and room bookings are managed as per the accepted systems.
• Provide support and a point of contact to external visitors and queries for internal colleagues.
• Other duties as directed by the relevant supervisor.
• Strong computer skills especially in Outlook, Word and Excel is essential
• Experience in a Not-for-Profit nor community services organisation;
• Experience with or familiar with RTO systems and training environment reporting database;
• Lived experience within a multicultural community and the ability to speak a second language.

Connaissances

Reception duties

Customer service

Strong computer skills

Multicultural experience

Second language

Outils

RTO systems

Training reporting database

Description du poste

Cultura is seeking a professional Business Support Officer to provide high-quality reception and administrative support across Cultura’s work locations. Working on a rotating roster from Monday to Friday, you will be a key contact for clients, visitors and staff while supporting daily operations.

This part-time role is 15 hours per week, based in Geelong, with responsibilities spanning reception, queries, stationery management, event coordination and project administration.