Part-Time Patient Services Administrator

GenesisCare UK; Frankston; Sur place; AUD 39 000 - 55 000; Temps partiel

Avantages offerts par ce poste

Free, confidential wellbeing support

Full Circle Wellbeing Program

Qantas Club membership discounts

Gym membership discounts

Bupa health insurance discounts

Résumé du poste

GenesisCare Frankston is seeking a Patient Services Officer (Medical Administration) for a 9-month, part-time position (2 days per week) to support administrative and clerical functions in a busy cancer care clinic.

You will provide day-to-day administration, schedule appointments, handle patient billing, ensure accurate data entry, and maintain patient records in line with privacy standards. The role offers growth through professional development within a global organisation.

Qualifications

• A strong commitment to delivering exceptional patient care and customer service
• Excellent communication and organisational skills, with the ability to engage with a range of stakeholders
• Ability to work both independently and collaboratively within a team
• Experience with patient billing systems (knowledge of Medicare is highly regarded)
• A professional, empathetic phone manner and confidence managing a high volume of enquiries
• High attention to detail with strong organisational capability
• A flexible, adaptable approach and the ability to thrive in a busy clinical setting

Responsabilités

• Provide efficient day-to-day administrative and clerical support to ensure smooth clinic operations
• Coordinate, schedule, and confirm patient appointments with accuracy and care
• Manage billing and receipting processes at the time of appointment
• Maintain accurate data entry across clinical and administrative systems
• Prepare, scan, file, and manage patient documentation in line with privacy standards
• Ensure patient records and administrative files are up to date and well maintained
• Contribute to effective clinic workflows through organised and proactive support
• Liaise with internal teams to support scheduling, documentation, and operational processes
• Manage competing priorities in a fast-paced and patient-focused environment

Description du poste

GenesisCare Frankston is seeking a Patient Services Officer (Medical Administration) for a 9-month, part-time position (2 days per week) to support administrative and clerical functions in a busy cancer care clinic.

You will provide day-to-day administration, schedule appointments, handle patient billing, ensure accurate data entry, and maintain patient records in line with privacy standards. The role offers growth through professional development within a global organisation.