Part-Time Orthodontic Treatment Coordinator

Abano Healthcare Group; Brisbane; On-site; AUD 39,000 - 55,000; Part time

Job summary

Exact Orthodontics is seeking a friendly, organised Treatment Coordinator to join our Brisbane practice three days per week. You will guide patients and families from initial consultation through to starting treatment, coordinating appointments, payments and quotes with our team.

You will collaborate with our orthodontists, practice manager and front office staff, delivering clear treatment plans and supporting patients to feel informed, confident and cared for throughout their orthodontic

Qualifications

• Experience in dental treatment coordination, senior dental reception or dental assisting.
• Orthodontic experience is highly advantageous.
• Confidence discussing treatment recommendations, fees and payment options with patients and families.
• Strong communication and relationship-building skills, with a warm and empathetic approach.
• Excellent organisational skills and attention to detail.
• Confidence using dental practice management software.
• A proactive approach and the ability to work collaboratively within a busy team.
• A genuine passion for providing outstanding patient care.

Responsibilities

• Guiding patients and families through recommended orthodontic treatment options, fees and payment arrangements.
• Building rapport with patients and helping them feel comfortable discussing their treatment needs.
• Presenting treatment plans and explaining financial options clearly and confidently.
• Coordinating new patient consultations, treatment starts and follow-up appointments.
• Preparing treatment quotes and health fund estimates.
• Following up outstanding treatment plans and quotes.
• Coordinating referrals and communications with referring dentists and specialists.
• Managing specialist correspondence and follow-up activities.
• Maintaining accurate treatment notes, patient records and correspondence within the practice management system.

Job description

Exact Orthodontics is seeking a friendly, organised Treatment Coordinator to join our Brisbane practice three days per week. You will guide patients and families from initial consultation through to starting treatment, coordinating appointments, payments and quotes with our team.

You will collaborate with our orthodontists, practice manager and front office staff, delivering clear treatment plans and supporting patients to feel informed, confident and cared for throughout their orthodontic