Service & Office Coordinator — Flexible Hours, Growth Tech

Peninsula Technologies; Somerville; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working hours

Direct with owner

Growth opportunities

Job summary

Peninsula Technologies is a growing electrical and technology company servicing the Mornington Peninsula and Melbourne’s South-East. We are seeking an organized, confident and proactive Office Manager / Service Coordinator to take ownership of day-to-day administration and help keep our team, jobs and customers organized.

This hands-on role involves coordinating jobs from initial enquiry through scheduling, ordering, invoicing and completion, with a major focus on managing our AroFlo job

Qualifications

• Previous experience in administration, service coordination or office management.
• Experience within electrical, construction, security, trades or service industry preferred.
• Experience using AroFlo, Simpro, ServiceM8 or similar job management software.
• Proficient with Microsoft Office and cloud-based business systems.
• Excellent organizational and time-management skills.

Responsibilities

• Manage incoming phone calls, emails and customer enquiries.
• Coordinate technicians’ schedules, service calls and project work.
• Manage and maintain jobs within AroFlo.
• Create new jobs and ensure job information is accurate and up to date.
• Prepare and send quotes, invoices and purchase orders.
• Follow up outstanding quotes, invoices and customer enquiries.
• Coordinate materials, suppliers and deliveries with technicians.
• Assist with accounts payable and receivable administration.
• Maintain customer, supplier and project records.
• Assist with compliance documentation and general business administration.
• Communicate with builders, clients, suppliers and other trades.
• Help the Director stay on top of outstanding tasks, jobs and customer follow-ups.
• Continually look for ways to improve our systems and office processes.

Job description

Peninsula Technologies is a growing electrical and technology company servicing the Mornington Peninsula and Melbourne’s South-East. We are seeking an organized, confident and proactive Office Manager / Service Coordinator to take ownership of day-to-day administration and help keep our team, jobs and customers organized.

This hands-on role involves coordinating jobs from initial enquiry through scheduling, ordering, invoicing and completion, with a major focus on managing our AroFlo job